Love you Always
Good app
Response from developer
We hope you have found our new upgraded app to work much better for you. We regret you had issues with the old one.
Been a member for decades!
Response from developer
Thank you so much for your kind words! 😊 We're thrilled to hear that you've had such a positive experience with our team. Providing helpful, friendly service is always our goal, and it means a lot to know we've been able to assist you whenever needed. We truly appreciate your membership and look forward to being here for you whenever you need us. 💙
Constant lock outs NO Zelle
Response from developer
We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating account lockouts and ongoing Zelle issues can be, especially when you've already reached out for assistance. We would welcome the opportunity to learn more about the challenges you've encountered and see how we can help. Please contact our Member Services team at 301.586.3400 so we can further assist you. Thank you for being a member and for giving us the opportunity to improve your experience. 💙
User ID
Response from developer
To make logging in easier, we recommend enabling biometric ID (Settings→Biometrics), which lets you use Face ID or fingerprint, depending on your device. You also may be prompted to turn on biometric log in after inputting your credentials. If you’re still experiencing issues, feel free to chat or message us within the app or call our Member Services team at 301.586.3400 – we’re happy to help!
