Lacks options
While this app is ok for scheduling, there is no place to keep my provider or her time in the app. Billing is also not on here from what I can see. I can put a payment information I to the app but there is no area to see a bill or pay one. Other hospitals have better functions on their apps where you can do everything on your phone.
Show more
No no no
Keep trying to get my daughters medical recorded with absolutely no lucky and they don’t help very much
Terrible experience
I caught Covid and decided to use the Care My Way app to avoid exposing others. The first person I talked to via chat did not explain things well and eventually transferred me to someone on a phone. They claimed my copay was $79 and that the copay was always $79 even though my wife had called 30 minutes earlier and had a copay of only $40. Great start, right? The nurse herself was kind and informative, but never logged the Paxlovid prescription I needed. When I called 24 hours later, Marshfield said “they’d need to get back to me” about this. It’s in my chart, and Paxlovid is very time-sensitive. This is gross negligence, I recommend everyone avoid using this app.
Show more
Can’t add insurance
I have tried every combination possible for numbers for insurance and they can’t verify it. Says to call but I have hearing loss so that is not helpful at all.
Appointment
I have been trying to change an appointment for a week and a half now. No one is answering the phone to do that. I even called the operator to make sure I had the right number and I did. There is only one person checking people in and she is very slow at it. I had an outside order that she put in and when o went there to have it done she couldn’t find the order. She said who put that on the schedule I said you did. She says well your name doesn’t even sound familiar. I’m there every two weeks and she is the only one checking
people in duh!!! What’s going on with this clinic!!!!
people in duh!!! What’s going on with this clinic!!!!
Show more
