App don’t work, won’t contact support
This app is has not downloaded since February issue. Link isn’t working to contact support for resolution. There isn’t an app update that could possibly fix this issue. The subscription is suppose to renew on the 7th of September but won’t be renewing. If I could there were 0 stars option. This app would be a 0 rating!
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No issues no response from support
Unable to access my issues no response from support. Have they gone out of business? Canceled my subscription. I have been a long time subscriber.
No support - lose whole library
I love the magazine ... have been enjoying the app for 7 years ... recently haven’t received issues ... contacted support with no response ... now have been locked out of app ... can’t reset password ... have lost 7 years of paid issues ... paid up thru next July with no access or refund
Excellent magazine. Weaka** app.
I have an online subscription to Mary Jane’s Farm. I saw in my sister issue that the June/July issue hit newsstands on May 5. The issue isn’t available online yet.
Last year, the June/July issue never became available online. I tried working with Mary Jane’s Farm and iTunes, and both told me it was the other party’s issue. I never did get what I paid for. I can’t imagine I’m the only one
I love the magazine and belonging to the sisterhood. Not receiving the issues I pay for isn’t acceptable, though. That’s a deal-breaker for me.
The recommendation to update the app and restore purchases is completely bogus, since it’s been more than three years since the last update.
Weak.
Last year, the June/July issue never became available online. I tried working with Mary Jane’s Farm and iTunes, and both told me it was the other party’s issue. I never did get what I paid for. I can’t imagine I’m the only one
I love the magazine and belonging to the sisterhood. Not receiving the issues I pay for isn’t acceptable, though. That’s a deal-breaker for me.
The recommendation to update the app and restore purchases is completely bogus, since it’s been more than three years since the last update.
Weak.
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Zero support
I have subscribed to this magazine for a few years and have not had any problems. I did not receive the June/July19 issue on my Ipad however, so I contacted customer support. I have now done that 3 times with no response from anyone! The issue does not appear anywhere within the app, even to purchase. This is an expensive magazine, so to be missing an issue is not acceptable! To be completely ignored after 3 requests for assistance is even worse! I will be cancelling my subscription!
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