Biz Mashreq
Biz Mashreq
Response from developer
Dear Jedu biz, Thank you for the 3-stars! We’re grateful for your trust and are ready to help whenever you need.
Cannot use saved passwords!
Why remove ability to use saved passwords in Passwords app! Who wants to type the password every time you open the app. Crazy!
Mr M
Amazing service and perfect app
Response from developer
Hello Mr M, It's encouraging to know that you loved our service. Nothing makes us happier than hearing positive feedback from our customers. Regards, Mashreq
Huge headache
The application seems useless. Everything has to be done on website!!! I cannot access my account from this app.everyttime there is error, it even locks my profile because it doesnt recognize my credentials. Big headache
Easiest bank app so far
Easy to use and fast. Only daily transfer limits is missing with app, so need to use computer for changing that.
No way to contact customer support for new applicants.
I have been trying hard to follow up on my business account application. All the required documentation and any additional information requested were provided in a timely manner. However I have yet to receive any update regarding the status of my application
As per the information stated on your website the account opening process should be completed within three business days If not a compensation of one thousand dirhams is promised As of today more than ten days have passed without any communication or resolution
I kindly request that you look into this matter urgently and provide a clear update on the current status of my application If there is anything further required from my side please let me know
Looking forward to your prompt response
As per the information stated on your website the account opening process should be completed within three business days If not a compensation of one thousand dirhams is promised As of today more than ten days have passed without any communication or resolution
I kindly request that you look into this matter urgently and provide a clear update on the current status of my application If there is anything further required from my side please let me know
Looking forward to your prompt response
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Good
Good
It’s a cocktail app, in English version half of the texts are in Arabic
English version half texts are in Arabic
Service Par Excellence .
I have been using Mashreq Biz since the last few years. I am glad to say the App is too good and keeps upgrading often. Though we don’t have a person to talk too any concern registered via the call centre or email is resolved in record time. The SLAs and response time is splendid. I suggest Mashreq Biz to any business user.
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Language
Its a good app
But now i am facing an issue
Dont know why my app language is always in arabic
There is no option to change the language
I go to the bank, but they can’t do any solution
But now i am facing an issue
Dont know why my app language is always in arabic
There is no option to change the language
I go to the bank, but they can’t do any solution
Amazing work
Awesome app
Language
I am getting the app is mixed Arabic and English interface. There is no option to change language 😕
Too much of technical glitch poor customer support
One of the worst business banking apps, always goes down due to unidentified technical glitch. Customer support is very poor even after complaints no body responds. Call support is more pathetic, no one bothers to call back , too much of unnecessary IVR options. Prefer not to use this bank if you want to have a worry free business transaction.
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Dr Ahmad
Finally NEOBIZ living in 2024, this app is not wow, but just because the old app was useless more then windows 94, it was a shame for a big bank operating with the old app for too long. Keep on improving and think ahead, this where you should have been 5 years back good work!
Finally good app
Banks need to know the latest technology is imperative for smooth operations. Good job Mashreq! Nothing will stop you now.
Great service
Very easy and simple
Successful new app update but
New app works amazing but it’s in Arabic and I can’t find language option to set it back to English
Response from developer
Hello Neomedelie, Thank you for your kind words. For queries, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively, you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/inquiry/. Thank you for your cooperation. Regards, Mashreq
Impressive
As a business app user from last 4 years.
It looks like we came from stone age to 21st century
It looks like we came from stone age to 21st century
Mashreq amazed me
This is what you call premium service. Their old app was horrible. They solved all the issues and I am awestruck with their performance. Kudos to the developer team and obviously the management team of Mashreq.
New Mashreq Biz app
The new app is very easy to use and time saving. Happy 😊
