Waste of your time! At least don’t waste your money!
Since a couple of weeks, I’ve been trying to verify my identity through the app as a new customer, but the app crashes with a coding error. Support has been contacted and informed since day one, but nobody has contacted me. Most important, the error has NOT been fixed, even with the new update.
The response from the customer support “We’re unable to identify you…” which is a copy and paste to every critical review, is a joke! A joke is also asking you to contact them through social media for support. I wonder how these clowns got a banking license in the first place!
The response from the customer support “We’re unable to identify you…” which is a copy and paste to every critical review, is a joke! A joke is also asking you to contact them through social media for support. I wonder how these clowns got a banking license in the first place!
Show more
Response from developer
Hello. We're sorry to hear about your experience. We'd like to look into this for you, however, we're unable to identify your account using your App Store username. Please send us a private message on any of our social media channels with your registered contact details (email address or mobile number), and we'll be happy to investigate this further and assist you.
Don’t use as primary bank
As a wallet it’s fine but taken over a month to get a personal loan…I got a mortgage faster in the uk.
Best bank user interface in UAE
Awesome bank interface, features and trading app
No chat support
Support is very unprofessional
New Account
Excellent service
