Worst App EVER
Very poor app
Can’t book anything!
Response from developer
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with booking appointments and app performance. Our team is actively working to improve the booking experience and address issues that may prevent available appointments from displaying correctly. We also appreciate your suggestions regarding membership information, account visibility, and additional customization features. Feedback like yours helps us prioritize future enhancements. If you're still experiencing issues, please contact us at info@massageluxe.com so we can investigate your account directly and assist with booking appointments. Thank you for your patience as we continue improving the app experience.
Horrible app
Response from developer
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with booking appointments and app performance. Our team is actively working to improve the booking experience and address issues that may prevent available appointments from displaying correctly. We also appreciate your suggestions regarding membership information, account visibility, and additional customization features. Feedback like yours helps us prioritize future enhancements. If you're still experiencing issues, please contact us at info@massageluxe.com so we can investigate your account directly and assist with booking appointments. Thank you for your patience as we continue improving the app experience.
Horrible app
My previous issues was it it does not give you a way to know how may many hours/credits you have available…nor does it show what membership level you are already signed up for.
Seems you can’t even book a massage through the useless app. My appt got cancelled so I was trying to book a massage and kept being told it could find time slots no matter what I selected. What a pain…especially after fighting with the app to log in with my saved information. Get the app working properly!
Response from developer
Thank you for your feedback, and we’re sorry to hear about the difficulty you’ve experienced signing into the app. That’s certainly not the experience we want for our members. If you’re unable to access your account, we recommend reaching out to your local MassageLuXe spa so they can assist with your login details and help restore access. Our team is also continuing to work on updates to improve the app experience. We appreciate you bringing this to our attention.
