Loved it, then it wiped my info
Response from developer
Thank you for sharing this. We’re sorry your data appeared missing after the update. Originally, Mast Cell Tracker only stored data locally on device because we wanted to prioritize privacy and avoid sending health information to a server. After hearing this feedback, we developed optional account sync/backup so data can be saved and restored more reliably. We also restored fuller symptom tracking while keeping the calendar and editable date/time improvements. We appreciate the detailed feedback and used it to guide this update. If the new version better supports your tracking needs, we’d be grateful if you’d consider updating your review. As a nonprofit, thoughtful reviews help people find the app since we do not rely on advertising or marketing.
Glitch
Response from developer
Hi! Thank you so much for taking the time to leave this review and for your willingness to share MastCell Tracker with your MCAS Facebook groups — that truly means the world to us! We're so sorry to hear you're having trouble getting past the first page. We want to get this fixed for you as soon as possible! Could you help us out with a few details? - What phone model are you using? (e.g. iPhone 15, Samsung Galaxy S23, etc.) - What operating system/version? (e.g. iOS 17, Android 14) - What screen size or display settings do you have — do you use any accessibility settings like larger text or zoom? - Can you describe exactly what you see on the first page — is the "Next" button cut off, hidden below the screen, or just not visible at all? Your feedback is exactly the kind of thing that helps us make this app truly accessible and functional for the entire MCAS community. We are committed to resolving this and would love your help testing once we push a fix. Thank you again for caring enough to reach out!
