MasterCard Concierge User Reviews

MasterCard Concierge
MasterCard Concierge
Mastercard International Incorporated

Customer Experience

Positive experience7.3% of reviews
Neutral0.0% of reviews
Negative experience92.7% of reviews

~ Based on 41 written reviews from the US App Store.

Is MasterCard Concierge Safe?

MasterCard Concierge does not appear safe based on available data. AppsHunter Safety Score for MasterCard Concierge is 43/100.

This assessment is based on 60 user ratings, with an App Store average of 1.7/5.

Safety Analysis

15.3% of ratings point to a safe experience
5.1% of ratings suggest some concerns
79.7% of ratings point to a risky experience

~ Based on 59 App Store ratings for MasterCard Concierge.

Is MasterCard Concierge Legit?

MasterCard Concierge appears to be a legitimate app. AppsHunter Legitimacy Score for MasterCard Concierge is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not a great app

Normally I don’t complain about apps but this is ridiculous for a while the app worked, then it did not, now i completely can’t use it now it wants a code texted to your number and I press the button to do that and it takes you back to the login screen every time.

Not optimized for iPhone SE

Can’t register because the submit button is too far down and cannot scroll down to it.
Can’t chat with MC customer customer service because it’s a window in a window and also not optimized. I’m working way too hard to try to access this “benefit”.

Doesn’t work!!!

Asks for the first 6 digits of the card, when I entered I am told card is invalid!? One star is way too much!

App Blows

Loaded this app to be able to see & access the benefits that the card offers. Well, it would let you search on anything, if fact if you are too slow at inputting your search item it will take what you have inputted already and say it can’t find anything. Plus, when you are able to fully input your search item still comes up with nothing. I went back and looked at the reviews, as far back as 10 years ago people were reporting it sucked. Corporations love to say we have an app to help you, but obviously no one on corporate has tried to use it, nor cares.
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Terrible App

App is always crashing. Not sure when it was last updated or last time a developer has looked at the app. Good concept but needs a lot of work to make it more functional

Doesn’t work. No support option

This app doesn’t load any data and only has the concierge number you can get online. It should be removed from the store.

Not working

I was able to register my card through the website but not through the app. This app is not working.

Worthless

This app is so buggy it’s worthless. It reflects poorly on Mastercard - it’s hard to believe this is intended for elite cardholders to use.

Doesn’t work

Plain and simple . Worst app I have ever used none of the buttons work.

To many issues

This app has issues opening and helping.

Bad app

This card won’t load. It’s a waste or time anyway

Keep crashing

Please fix it! Keep crashing

Can’t even use it.

The app won’t even let me sign in. When I try to type in either email or password boxes, the cursor moves but nothing is typed.

Use Less

I don’t know why this App Creator wasting time on this app

Junk

Two world elite MC blows me out everyone.

Unusable - white text on white

This app may be good, but I don’t know as I can’t see anything I type because the username and registration fields are white text on a white background.

Weird and useless

I tried to use the app to create an account but I can’t see what I typed.
So I created my acct on a browser, but the I can’t login on the app. Useless.

Doesn’t work

So I can log in through the browser, but the app keeps saying that my account doesn’t exist. It needs A LOT of improvements.

A very lame app

This app does not work very well. It only does one thing, allows you to send a message to a concierge.
Not very useful at all!

Not functional

I’m another world MasterCard holder that can’t get in because the app won’t recognize my card number. This app is 2 years old and this seems like an issue that could have been fixed by now