Free

Details

  • Released
  • Updated
  • July 24, 2014
  • April 21, 2026

Features

MasterCard Concierge screenshot #1 for iPhone
MasterCard Concierge screenshot #2 for iPhone
MasterCard Concierge screenshot #3 for iPhone
MasterCard Concierge screenshot #4 for iPhone
MasterCard Concierge screenshot #5 for iPhone
MasterCard Concierge screenshot #6 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app acts as a personal concierge for select U.S. Mastercard World and World Elite Credit Card cardholders. It helps book and arrange experiences, offers special privileges and discounts in favorite cities, and provides city guides for dining, shopping, and events.

Personal concierge services
Booking and arrangement of experiences
Access to special privileges and offers
City guides for nightlife, dining, shopping, hotels, events
Self-serve dining booking
Recommendations for local attractions
Show original description

What's New in MasterCard Concierge

9.4.2

April 21, 2026

Improved authentication process (Existing users may be asked to enter their full 16-digit Mastercard number one time to meet updated security requirements) Maintenance updates

More

User reviews

Not a great app

Normally I don’t complain about apps but this is ridiculous for a while the app worked, then it did not, now i completely can’t use it now it wants a code texted to your number and I press the button to do that and it takes you back to the login screen every time.

Not optimized for iPhone SE

Can’t register because the submit button is too far down and cannot scroll down to it.
Can’t chat with MC customer customer service because it’s a window in a window and also not optimized. I’m working way too hard to try to access this “benefit”.

Doesn’t work!!!

Asks for the first 6 digits of the card, when I entered I am told card is invalid!? One star is way too much!

App Blows

Loaded this app to be able to see & access the benefits that the card offers. Well, it would let you search on anything, if fact if you are too slow at inputting your search item it will take what you have inputted already and say it can’t find anything. Plus, when you are able to fully input your search item still comes up with nothing. I went back and looked at the reviews, as far back as 10 years ago people were reporting it sucked. Corporations love to say we have an app to help you, but obviously no one on corporate has tried to use it, nor cares.
Show more

Terrible App

App is always crashing. Not sure when it was last updated or last time a developer has looked at the app. Good concept but needs a lot of work to make it more functional

Developer apps

FAQ

What does the MasterCard Concierge app do?

The app serves as a personal concierge for select U.S. Mastercard World and World Elite Credit Card cardholders. It assists with booking and arranging memorable experiences, including travel planning, shopping services, dining reservations, and access to exclusive events. It also provides access to special offers and city guides.

Who is eligible to use the MasterCard Concierge app?

The app is available for select U.S. Mastercard World and World Elite Credit Card cardholders. Some bank cards may not be eligible, and users are advised to contact their issuing bank's customer service for inquiries on availability. Citibank customers are not eligible and should use their dedicated concierge service.

What kind of offers can I find through the app?

You can access special offers and discounts at various establishments near your location. These include deals at restaurants, stores, hotels, gyms, and museums, enhancing your experience in your favorite cities.

How can I book dining reservations using the app?

The app allows for seamless, self-serve booking of dining reservations. You can discover recommended dining options and book your table directly through the application.

What if I have questions about my card's eligibility or need further assistance?

If you have inquiries about card eligibility or need further assistance, you can contact your issuing bank's customer service department. For general inquiries, you can also call 1.800.Mastercard (1.800.627.8372).