Unable to sign in after update
I got No replies to my support request email. I had an account but after the update, I cannot login. when I try to use my email and says it’s a new account and when I try creating account with the email and my phone number it says number exists in system so its a deadlock and there’s no way I can get in I would appreciate if you could. address this issue.
Thanks
Thanks
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Speed zero,poor support system
I am here writing to you because since I sent money through this app is never completed and never got refunded.
Poor support.
Poor support.
M.R
Super Fast
Rip-off
Absolute rip-off. Canceled my partner’s and my $30 referral rewards for no reason after we both sent $500 to Nepal. Customer service (agent Jade) couldn't give a single valid reason or T&C clause we broke. On top of that, they didn't even refund my full amount—I paid $471.49 and only got back $470.03. Shady, unethical practices. Use a different remittance service that doesn't skim your refunds. Avoid!
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Bad service
Very disappointed with MasterRemit. My account was put on hold, and even after providing the documents they requested, the verification process has taken far too long. Customer support has not been helpful, and the lack of clear communication has been frustrating. I understand security checks are important, but the delays and poor updates have made this a very stressful experience. I hope they improve their customer service and verification process.
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