Unable to sign in after update
I got No replies to my support request email. I had an account but after the update, I cannot login. when I try to use my email and says it’s a new account and when I try creating account with the email and my phone number it says number exists in system so its a deadlock and there’s no way I can get in I would appreciate if you could. address this issue.
Thanks
Thanks
Show more
Speed zero,poor support system
I am here writing to you because since I sent money through this app is never completed and never got refunded.
Poor support.
Poor support.
M.R
Super Fast
Rip-off
Absolute rip-off. Canceled my partner’s and my $30 referral rewards for no reason after we both sent $500 to Nepal. Customer service (agent Jade) couldn't give a single valid reason or T&C clause we broke. On top of that, they didn't even refund my full amount—I paid $471.49 and only got back $470.03. Shady, unethical practices. Use a different remittance service that doesn't skim your refunds. Avoid!
Show more
Bad service
Very disappointed with MasterRemit. My account was put on hold, and even after providing the documents they requested, the verification process has taken far too long. Customer support has not been helpful, and the lack of clear communication has been frustrating. I understand security checks are important, but the delays and poor updates have made this a very stressful experience. I hope they improve their customer service and verification process.
Show more
Good service
Good service
Excellence
Wonderful service, great customer support.
Wasting time
It the fifth day and my transaction is not sent, send id and said you are all good now the call me back after one day saying you can verify. I hate this app absolutely time wasters
Mr
Very fast like that thanks
Love this App ❤️
I really like using this app. it helps send money to my family quickly and safely very helpful!
Misleading details
Would not allow me to redeem the voucher that i got after referring to my friends. Revoked all the vouchers i had.
BEST & HONEST
Very easy and fast transactions.
Costumer service is best
AL helps me a lot
Thank you very much for the smooth process lots of love from heart🩷
Thank you very much for the smooth process lots of love from heart🩷
Bad experience
Very disappointed with MasterRemit.
I have three valid referral promo codes, and none of them work. Every time I try to use them, the system says “invalid,” even though they have never been used. My wife is experiencing the exact same issue.
What is the point of giving referral promo codes if customers cannot actually use them? This feels misleading and unprofessional. There is no proper explanation or clear support.
I trusted this service for sending money to Nepal, but this experience has seriously damaged my trust.
I expect transparency and a proper solution.
I have three valid referral promo codes, and none of them work. Every time I try to use them, the system says “invalid,” even though they have never been used. My wife is experiencing the exact same issue.
What is the point of giving referral promo codes if customers cannot actually use them? This feels misleading and unprofessional. There is no proper explanation or clear support.
I trusted this service for sending money to Nepal, but this experience has seriously damaged my trust.
I expect transparency and a proper solution.
Show more
Liar and fraud regarding refer and earn rewards
This app or company is useless. They did not let me use refer and earn rewards by referring and earning from 4 friends but just let me use 1 reward voucher as they have not mentioned any terms and conditions that I won’t be able to use more than one reward voucher even performing separate transactions and always reversed money in account by charging $2.20 for doing nothing. They are fraud and scammer who doesn’t let you use which you have earned. Never recommend to anyone. They don’t even deserve 1 star rating.
Show more
Rude costumer support
The customer support team was extremely rude and unhelpful. I reached out expecting basic assistance, but instead I was met with poor communication and a dismissive attitude. This experience was very disappointing and not what I expected from a professional service. I hope the company works on improving their customer service.
Show more
Thank you
Very helpful
Trustworthy
Very secure and friendly team
Services
Good service
Super instant transaction
Super
