MasterRemit User Reviews

Top reviews

Bad service

Very disappointed with MasterRemit. My account was put on hold, and even after providing the documents they requested, the verification process has taken far too long. Customer support has not been helpful, and the lack of clear communication has been frustrating. I understand security checks are important, but the delays and poor updates have made this a very stressful experience. I hope they improve their customer service and verification process.
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Good service

Good service

Excellence

Wonderful service, great customer support.

Wasting time

It the fifth day and my transaction is not sent, send id and said you are all good now the call me back after one day saying you can verify. I hate this app absolutely time wasters

Mr

Very fast like that thanks

Love this App ❤️

I really like using this app. it helps send money to my family quickly and safely very helpful!

Misleading details

Would not allow me to redeem the voucher that i got after referring to my friends. Revoked all the vouchers i had.

BEST & HONEST

Very easy and fast transactions.

Costumer service is best

AL helps me a lot
Thank you very much for the smooth process lots of love from heart🩷

Bad experience

Very disappointed with MasterRemit.
I have three valid referral promo codes, and none of them work. Every time I try to use them, the system says “invalid,” even though they have never been used. My wife is experiencing the exact same issue.
What is the point of giving referral promo codes if customers cannot actually use them? This feels misleading and unprofessional. There is no proper explanation or clear support.
I trusted this service for sending money to Nepal, but this experience has seriously damaged my trust.
I expect transparency and a proper solution.
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Liar and fraud regarding refer and earn rewards

This app or company is useless. They did not let me use refer and earn rewards by referring and earning from 4 friends but just let me use 1 reward voucher as they have not mentioned any terms and conditions that I won’t be able to use more than one reward voucher even performing separate transactions and always reversed money in account by charging $2.20 for doing nothing. They are fraud and scammer who doesn’t let you use which you have earned. Never recommend to anyone. They don’t even deserve 1 star rating.
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Rude costumer support

The customer support team was extremely rude and unhelpful. I reached out expecting basic assistance, but instead I was met with poor communication and a dismissive attitude. This experience was very disappointing and not what I expected from a professional service. I hope the company works on improving their customer service.
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Thank you

Very helpful

Trustworthy

Very secure and friendly team

Services

Good service

Super instant transaction

Super

Worst remittance company

17/01/2026

I sent money coz i needed it so badly as we are only holiday in Philippines. I completed payment through pay id. Master remit send email saying my payment cannot be processed but they deducted my bank account! I tried calling them so I can get my money back. Online operator says 6 minutes waiting time 20 minutes later they drop my call. I even ask for a call back, nothing! So please don’t
ever try to use this remittance company as you will regret it! I feel being scammed!!!
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Easy & reliable

Best app if you live in Oceania region e.g Australia & New Zealand. Customer service available if you have issues.

William

Excellent

I’m happy 😃

Waqti iyo lacag bn ki save gareyey ado dibada joga ba famikii ka bixin karta qadada waxa awoodo u tuur daqiqadas Melkasta ok joogto ❤️❤️🎉