Matic Robots User Reviews

Name: Matic Robots
Rating: 4.8 (90 reviews)

Matic Robots

Matician, Inc.

🌟 Lifestyle

Top reviews

Most Recent Highest Rated Lowest Rated

Great product, but…

The actual Matic vacuum/mopping bot is great does a great job and my floors are immaculate. However, this app appears to be a huge resource hog. Not only does it use a for bit of memory but I is a HUGE drain on battery of my iPhone 16. Just opening for 5 or less minutes results in a huge temp spike on my phone and at least a 15% depletion of battery.

The product is great but the app needs work.

Afadam247

18 days ago

Frictionless. Absolutely LOVE the App interface with Matic Robot

The live view is the sleeper feature. Watching the robot navigate around our three dogs and their toys while I’m out of the house is genuinely entertaining, and the whole experience is smooth and instant.

The robot itself matches the app: it rolled out of its shipping box and greeted our family by name, it’s quiet enough that our dogs are curious instead of scared, and it’s the first robot vacuum I’ve owned that feels like a true robot rather than a vacuum with sensors. Seamless from unboxing to daily use. Outstanding work, Matic team.

Spider72hr

19 days ago

This robot is the best of all

I picked up a Matic about a month ago and I can’t recommend this enough. After trying almost all the Chinese robots (which is most of them that copied roomba), this is the only robot vacuum that can handle my four dogs and very dirty life.

I don’t know how more people aren’t using this product yet, it’s absolutely fantastic.

Rarelyreviewsx

20 days ago

THE BEST YOU CAN GET

Matic is amazing. The robot and the company. Matic is cleaning in places and in ways no other robot has been able to before. It’s the most thorough clean I’ve ever had from a robovac, it never gets stuck, maintenance is brilliantly easy, and the whole thing gets better every day/week/month. Matic support is absolutely top notch too.

jimmyjogga

2 months ago

Love the product, but the app could use some improvement

App has some performance issues, like sometimes when scrolling the settings page it’s just drops to ~15fps (on iOS26.5, 17ProMax). Other than that it’d be nice to have the ability to have routine presets u can run on-demand with 1 click for custom cleans without having to draw every time or schedule them. And for no-go zones it’d be useful to be able to select recognized areas such as carpets instead of having to carefully outline. It would also be nice if it came back to missed spots at least with the deep clean setting, since it shows them on the map as it’s cleaning, sometimes it misses the middle of its turn around radius but it’s an unobstructed spot and I just have to remember where it was and run a custom clean for it after it’s finished.

PickleNik0864

2 months ago

Matic unusable

I really appreciate the service from this company generally. I sent the Matic in for a fix once, and they handled it very well. But my Matic has been unusable for weeks from the app. It constantly says “reloading”, and I can’t direct it at all via the app. Before that, it was disconnecting consistently. I reached out about this but haven’t heard anything yet. I really want to support this product, but my robot vacuum has been unusable for a while now.

Jcathjjdybv

3 months ago

Works with Home Assistant!

Thank you for the update! Adding Matter support makes the a smart vacuum finally.

soundneedle

4 months ago

Beautifully well polished robot and app

Ever want a household robot that actually does meaningful work and delivers on its promise? Seriously blown away by this product.

Andrew Dresner

5 months ago

Unbelievably good

So the robot itself is incredible, and I recommend it to everyone, but honestly, the quality of their software has me even more mind blown than their robot. From the on boarding through the way each feature is so thoughtfully implemented, it is just incredibly carefully crafted. I'm an extremely happy customer. Thank you to the Matic team.

Gabe Munes

5 months ago

Matic Robot Vacuum

I say how much I love this little robot everyday. We have highly trafficked floors with a large family, 4,000 sq ft, 2 levels, and multiple pets and it keeps the floors looking great! It is nice not to have to watch it constantly for fear of it getting stuck or tangled up in something. I have used this little robot daily and asked a lot of it, and it has performed exceptionally, exceeding all expectations. The app is very functional, easy to understand, and makes my life easier. I cannot recommend enough!

Ksaystalk2me

5 months ago

Possible improvements

The app pushes annoying marketing messages (Valentines has nada to do with vacuuming!).

Also, it automatically moves the device’s WiFi connection to the one you’re phone using. No keeping IoT devices in their own network (poor design).

Vacuums ok. Nothing to write home about.

croissants27

5 months ago

Annoying promotional notifications

If I pay this much for a vacuum, I should be able to turn on iOS notifications and not have the company send out annoying promotions every month or so

Rheemphan69

5 months ago

Response from developer

Thank you for your feedback - that's a completely fair point. We recognize that the moments you spend in the app should be quick and purposeful, and we don't want anything getting in the way of that experience. We appreciate you letting us know!

Awesome product

Warms my heart when I wake up in the middle of the night and see my little guy hard at work cleaning the floors! Love our Matty!

toddrichardsmd

6 months ago

Needs polishing

Good promise, but makes phone overheat. Not great

Johnny516281

6 months ago

Feels like it’s still in beta

App is very clunky. The room queue editing and map navigation are surprisingly limited, like the developer hasn’t used a smart phone post 2007 or, maybe just forgot to add functionality altogether in the rush to get the product out the door.

The robot itself has a lot of potential, but it has a long way to go before its unique qualities can be considered true assets.

ethanwakefield

8 months ago

Response from developer

Thanks for the honest feedback. We're actively working on creating a simpler, smoother experience. We'd love to hear what would make the biggest difference for you. Please reach out to support with your thoughts. We review every suggestion, and your insights could directly influence our next update.

Not too smart

No HomeKit, SmartThings, home assistant or matter support. No iOS shortcuts support. All other robot vacuums have this basic level of feature/support.

soundneedle

8 months ago

Response from developer

Thanks for your honest feedback - heard! Could you please dm us your bot id/open a ticket? We have a lot of improvements that went in that were intended to fix these type of issues. We want to resolve this asap for you and would be happy to get on a call to understand this issue further.

Fantastic App and Product

Matic is a product that works as advertised! The app is polished, intuitive, and well thought out. Setting Matic up was simple, and it is now such a joy to watch Matic effortlessly navigate obstacles around the house in real time. So appreciate the Company’s commitment to data privacy and regular software updates as well. All in all, Matic is a tremendous product; could not recommend enough!

CWG22

10 months ago

Response from developer

Thanks so much for sharing your experience! We’re thrilled to hear that Matic has been so seamless to set up and use. Watching it smoothly handle obstacles in real time is one of our favorite parts too. It’s wonderful to know Matic is bringing you joy at home and living up to its promise - it means the world to our team!

Aweful wifi

Rarely connects to the robot over WiFi. Bluetooth is hit and miss too. Having an app is pointless when it can’t even connect to the robot

soundneedle

10 months ago

Response from developer

Matic is incredible

Bought a second one for my office. Highly polished app for the product being so new.

One small gripe, battery drain is pretty heavy. I get it’s doing a lot but for people who spend a lot of time on the app watching it go around, it drains fast!
Also when selecting spot clean, having to tap the pencil is a redundant step and a bit of friction that could be reduced by auto selecting it. I get you all still want to let users pan around, but 99% of the time you already are hovering over the area you want to clean.

BJTR

a year ago

Response from developer

Thanks so much for your review and for trusting Matic enough to get a second one for your office, that means a lot to us! We’re especially glad to hear the app feels polished and intuitive; we have put a ton of care into making sure it feels seamless and enjoyable to use. We appreciate your note on battery drain - we’re continuing to optimize that experience, keep a lookout for it soon. As for spot clean, you’ll be happy to know the pencil tool is now the default, so drawing an area to clean is quicker and more seamless. We love hearing suggestions like yours - they help us keep refining Matic to make it even better!

The map is awesome

It is so cool to see my matic roam around my house and be able to clean on demand. The map is better than any other map I’ve seen on a consumer product - it’s honestly more accurate than the food delivery maps/trackers! Really neat product!

Lily Otis

a year ago

Response from developer

Thanks so much for the awesome review! We're glad you're enjoying the on-demand cleaning and impressed with the map - it’s one of our favorite features too. Love hearing that Matic has been an useful addition to your home!