Used to be better
I use this daily for work and I’ve had more and more glitches like part of the screen disappearing or appearing white, booting me off randomly and slow to load pages. I have notified IT many times. They keep telling me to update when updates available but it is not much better. I hope this software improves because it’s stressful to use this 7 days a week for documentation.
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Thank you for fixing the calendar
Thank you for fixing the calendar, it looks so much better!
No, just no.
Not user friendly, time consuming, updates aren’t checked before releasing so it’s challenging to navigate until they fix.
Please fix the calendar
The calendar is absolutely atrocious after the recent update. If I have 5 visits that are the same type of visit, why would the calendar have 5 individual “1: SN revisit” instead of one “5: SN revisit”? It looks bulky and it is extremely frustrating.
Support & Ease of Use
Any time I have an issue I get same day (sometimes same hour) response and help. I found that within a very short time of the new navigation layout I was easily able to switch between the visit and the chart. Now if there was a way to save a DRAFT Comm note that would make a huge difference-waiting on hold to speak to a nurse I start to write my note only to have to back out of it to get the patient’s birth date or something is a pain.
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