Better Than Instapaper – Not
Hi folks, I can’t recommend this app. Downloaded it got a very slick email from the CEO extolling its wonderful virtues. Then a very clever way to upgrade a pro trial. Well, their trial didn’t work so well. And Matter didn’t perform any better than Instapaper frequently coming up with a pathetic excuse that it couldn’t scrape articles from Apple News. Overpriced and Underperformed.
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Frustration
Sends email to try new discover Feature. Installs app. Blocked by pro paywall. Uninstalls app
Okay app let down by unresponsive support
No way to opt out of subscription auto-renewal (when not subscribed via the App Store). Unresponsive support to both genuine feedback and cancellation requests. Better apps out there. Avoid
Buggy and shuts down, stick with a competitor
Great design and nice audio voices but it repeatedly shuts down as an app for no reason. I’ve done all the trouble shooting several times and it hasn’t improved. Customer support has not been very helpful; just repeating the same “have you tried this?” and also asking for screenshots of the issue which isn’t going to help diagnosing it further realistically. I can’t be the only person with this issue, so overall a disappointment and I will return to a competitor.
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Reduced pro fee is appreciated
The fee used to be insanely high and now it’s much lesser
Thanks for this guys
Appreciate it
Thanks for this guys
Appreciate it
Response from developer
Thanks for the kind words. Really glad the updated pricing feels better. -The Matter Team
