Has Potential, Poor Customer Service
This app is great, nice UI and works fairly well at parsing content, great TTS engine. I signed up for Pro for a month, but cancelled due to the non-existent support (out of 3 requests I got 1 response). Shame as this hits better than Readwise, but I’ve learned when the app is decent the support is usually poor.
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Better Than Instapaper – Not
Hi folks, I can’t recommend this app. Downloaded it got a very slick email from the CEO extolling its wonderful virtues. Then a very clever way to upgrade a pro trial. Well, their trial didn’t work so well. And Matter didn’t perform any better than Instapaper frequently coming up with a pathetic excuse that it couldn’t scrape articles from Apple News. Overpriced and Underperformed.
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Bad Support
Tried to cancel in the 2nd year, sent a lot of e-mails and had no answer. I don't know what to do to recover my money...
Frustration
Sends email to try new discover Feature. Installs app. Blocked by pro paywall. Uninstalls app
Okay app let down by unresponsive support
No way to opt out of subscription auto-renewal (when not subscribed via the App Store). Unresponsive support to both genuine feedback and cancellation requests. Better apps out there. Avoid











