MaX UC User Reviews

What users say

Top reviews

Great, when it works properly

I work for a company that uses MaxUC for our business phone service and for the most part if works quite well. Being that we provide the product internally I can easily get assistance, however, ever since iOS 26 this app has been absolutely awful. While audio remains fine, if music is playing and I dial out, the music will start again while making call; this doesn’t occur on inbound calls. In addition, lately speaker shuts off automatically for no apparent reason. If the dialogue box is open and I keep it up the speaker will stay on. If speaker is launched from a locked phone when call comes in there are no issues unless phone needs to be unlocked.
Another issue is related to the speaker issue that then causes the mic recording light to stay on, or the mic in the Dynamic Island.
If these particular issues could be resolved app could go back to 5 stars but at current it is quite atrocious.
Show more

Great app but no text

I love the app for the call and what it does. I just wish you could text from it as well.

Non funziona nulla

La linea cade costantemente, si perdono le credenziali di accesso se si spegne lo smartphone per un giorno, spesso non funziona il servizio.

Crashing since latest update iOS

Cannot open it since the latest iOS update

iPhone 15

With iOS 18 the app keeps crashing even after recent update !!!! Please fix!!! Dec 10 and still doesn’t work after latest updates….

voice muffled

When I use the default Phone app with my airpods, my voice sounds perfectly clear.

However, using my airpods with this app makes my voice super muffled!! Very frustrating.

Dead Since iOS18

App crashes upon launch after logging in the first time. iPhone 16 Pro with iOS18

Great but needs shortcuts or preferences

Love the ability to answer calls from anywhere. Wish there was a why to set preferences so you don’t have to press 4 buttons to transfer a call.

Microphone stays active

Tends to leave your microphone active. I notice constantly on the latest iOS that even after a call finishes the microphone is still active until I force the app closed. Users should beware that it may be listening to you and those around you. Pay attention to the Mic icon at the top of your phone.
Show more

Does not work properly

This app is supposed to be used for making and receiving calls but does neither of those things. Every time I swipe to answer my phone the call is declined but also continues to ring at the same time. Sometimes it “answers” but there’s no audio and the phone continues to ring. I’ve deleted it, logged out, reported problems and sent diagnostics to no avail. Would not use this if it wasn’t required for work.
Show more

Answering a call sends caller to voicemail

New iPhone 15 with up to date iOS. Can make calls all day without issues. But you cannot answer any incoming calls. Any attempt to answer an incoming call sends the caller straight to voicemail. I have confirmed this on 3 other new iPhone 15’s in our company.

Update: updated to newest version with no changes. I did send the logs and diagnostics as requested.
Show more

Response from developer

I'm sorry to hear you're having problems. If you haven't already done so, please could you send diagnostics by tapping your avatar and selecting 'Report a Problem'?

Not Functional

My team and I share customer calls by placing them on hold. I am unable to pick these calls up from the app which chains me to traveling with my desk phone.

Does not use focus mode

The app ignores your focus mode and will ring no matter what

Stopped Working

Since the update I am not able to consistently make calls and the users in our agency can no longer hear people when they receive calls through the app. I also can’t use the call back feature on missed calls.

Excellent POTS replacement

Was using ATT that was very expensive. Was able to keep my handsets at work and have app function for all calls. Wish texting allowed photos. I did not select texting option because of this.

Response from developer

I'm glad to hear you're enjoying using the app.

Peu mieux faire

Ça fonctionne très bien mais le problème c’est que rien ne différencie un appel reçu de manière classique d’un appel reçu de avec l’application. Une notification ou un logo serait pas de trop

Great to have calls return to Business Phone

Recommend for all businesses

Can’t answer calls after recent iOS 17 update

Since the latest iOS update, I can’t answer calls anymore. They ring and say declined with I hit the answer button or it will say error answering call. As a remote employee, this is my only way of receiving company calls without giving clients my personal cell number so it’s quite frustrating for my clients that I can only call them back. Outgoing calls haven’t been an issue. I tried removing the app and redownloading, I’ve been through every app and apple setting. No dice.
Show more

Response from developer

I'm sorry to hear you're having problems. If you haven't already done so, could you please send diagnostics by tapping your avatar and selecting 'Report a Problem'?

iPhone 15 not working

Had an iPhone 12, used this flawlessly for almost a year. Now I have a new phone and it’s dropping calls continuously. My works IT is telling me I likely just need to wait. I can’t work efficiently if calls are dropping over and over.

Problème de sonnerie

J’ai un problème de sonnerie avec l’appli, il n’y a pas de son, je suis obligé de relancer le téléphone (iPhone 11)