Bought for Remote Access - App Fails
I’m using iPhone 16 with latest updates installed.
Does not work
Crashing
Response from developer
We’re sorry for the inconvenience. This issue has been fixed in the latest app version (v2.1.4). Please update the app, and the remote start feature should work normally again. If you still experience any issues, please contact us at SupportUS@Maxpeedingrods.com.
Great App just needs a slight UI change
It would be great if the on/off button could be moved.
Many thanks!
Response from developer
Hello! Thank you so much for taking the time to share such detailed feedback. We truly appreciate the "Great app" shout-out, but more importantly, we hear you loud and clear on the button placement issue.I've already shared your suggestion with our UI/UX design team.Thanks again for helping us make the app better for everyone. Stay warm!
Working
Response from developer
Thank you for your feedback. We sincerely apologize for the frustration caused by the Bluetooth connectivity issues. As Bluetooth is a core feature of the pump, we place the highest priority on its stability. Our technical team has conducted a preliminary investigation and found the system to be running smoothly. We suspect the issue might be a connection Connection pairing failure triggered by specific environmental factors. Please try clearing the app cache and re-pairing your device. If the problem persists, please do not hesitate to contact our online customer service or email us at: supportus@maxpeedingrods. We are committed to resolving this for you to ensure your purchase remains a great value.
Not able to buy
Response from developer
Hi there! Thanks for your feedback. Our app currently doesn’t include an in-app shopping feature — it’s designed for device control / content browsing / customer service, etc. We understand the confusion and truly appreciate your suggestion. We’ll make sure to clarify this in future updates and store descriptions to help users better understand the app’s purpose.
Maxspeedingrods app and heater
Failed app
App working ok
The app is excellent!!!
Response from developer
Thank you for your feedback! We're glad to hear that you're enjoying the app and that it provides valuable information for your MXR 4000 GT generator. Regarding the migration prompt, we’ve taken note of this issue and will discuss it with our engineering team to find an effective solution. If you have any further feedback or concerns, feel free to reach out! We appreciate your support and will continue improving the user experience!
Solid app
Response from developer
Thank you for your feedback on our MXR4000GT inverter generator app. We appreciate your comments regarding its stability and the remote power switch functionality. Regarding the power output display, we acknowledge the issue with low loads and will consider improvements to enhance accuracy. Your insights are valuable to us.Thank you for being part of our community.
App did not recognize my generator.
App doesn’t work!
If you’re looking to purchase a heater & control it via an app then I would advise you not to purchase this heater. Look forward to your response.
More nonsense
Great
Response from developer
Thank you for your feedback! We're thrilled to hear that you find our app very useful. If you have any suggestions or need any assistance, feel free to reach out to us. Happy using!
Nice update!!
Response from developer
Thank you for your feedback! We're glad to hear that the Bluetooth connection and charging are working perfectly for your RV. If you have any more suggestions or encounter any other issues, feel free to let us know. Happy travels!
Useful
Response from developer
Thank you very much for your appreciation and affirmation! We will continue to maintain first-class services and provide you with a better service experience. At the same time, we will also seriously receive your feedback and handle any problems in a timely manner to ensure your satisfaction.
Now completely unusable since update
Get your app sorted ! Now!
Pathetic.
Very disappointed
Rubbish
I used it to remotely turn my air heater on and off, now it doesn’t work!!!!!!
Rubbish…put the older app back …please!!!
