May User Reviews

Customer Experience

Positive experience63.7% of reviews
Neutral3.9% of reviews
Negative experience32.4% of reviews

~ Based on 102 written reviews from the US App Store.

Is May Safe?

May – Baby, parents appears safe based on user ratings. AppsHunter Safety Score for May is 93/100.

This assessment is based on 318 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
1.6% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 318 App Store ratings for May.

Is May Legit?

May – Baby, parents appears to be a legitimate app. AppsHunter Legitimacy Score for May is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Support team

Awful support team. Impossible to find the email for the support team

Response from developer

We’re sorry you had such a frustrating experience trying to reach us. You can contact our support team directly at [support@may.app](mailto:support@may.app). We also take your feedback seriously: our contact options should be easy to find, especially when you need help. We’re working to make access to support clearer and more straightforward.

Not helpful for pregnancy

I downloaded this app when I became pregnant. It’s not intuitive to navigate and the tips/education are not helpful. I give it two stars because the 3D modeling is interesting, but not at all worth the money I paid. I regret paying for it. Big waste.

Response from developer

We’re sorry to hear that May didn’t meet your expectations. We put a lot of work into providing reliable, stage-specific information throughout pregnancy, so it’s disappointing to know that the content and navigation didn’t feel useful or intuitive to you. We’re glad you enjoyed the 3D experience, and we truly appreciate your feedback on the rest of the app. Comments like yours help us identify where we still need to improve the overall experience and the value we provide.

No technical support for app bugs

I have paid 80$ CAD for this app and the feature I would like to use doesn’t work. The explore tab keeps bugging and I have no access to search for articles, which was the whole point of getting this app. I am on the most recent version, I have closed the app and restarted it and I’ve restarted my phone and still nothing. It keeps suggesting to contact technical support but I have no contact information for them??? The only option is to chat with an ai bot who doesn’t have the necessary preset options available. The only way to reach someone is to provide feedback and even then, I have not heard back. Don’t waste your money.
Show more

Response from developer

We’re very sorry about this — especially since Explore and article search were one of the main reasons you subscribed. We completely understand how frustrating it is to pay for the app and then be unable to use an important feature despite already trying all the usual troubleshooting steps. Please email us directly at [support@may.app](mailto:support@may.app) and mention that you’re following up on this App Store review. Our team will make sure your issue is looked into as a priority. We’re also sorry that it was so difficult to find a way to contact us. That is clearly something we need to improve. Thank you for bringing this to our attention.

Extremely frustrating

You have to create an account to begin using the app, which is already frustrating because I hate having yet another login to remember and getting spammed with emails, and then when you finally do login you have to go through an extensive unskippable survey, to only find out at the very end you need to pay to unlock almost everything. Just gross business tactics.
Show more

Response from developer

We’re sorry the onboarding experience left you feeling this way. The information we ask for is used to personalize May’s content and recommendations to your stage of pregnancy or your child’s age, but we understand that the process can feel too long and restrictive. May includes free content and features, while some services require a subscription. We agree that this should be completely clear before users invest time in setting up their account, and your feedback on this is very valuable to us. We’re continuously working to make the onboarding simpler and the different access levels more transparent. Thank you for sharing your experience.

No free trial

App advertised free trial to me so I downloaded to try it out. There was no free trial and it charged me immediately for a full year. When I finally after 30 minutes found a way to contact “a person” to inquire they said there was nothing they could do and it was apples problem to resolve .

Response from developer

We’re sorry for the confusion and frustration this caused. May does offer a 7-day free trial, but we also occasionally offer a discounted annual plan that does not include a free trial. This is indicated on the App Store subscription screen before the purchase is confirmed. Because App Store subscriptions and payments are processed directly by Apple, we unfortunately cannot issue refunds ourselves. That said, we’re sorry if our support response made you feel dismissed — we always want to make the different subscription options as clear as possible and help our users understand what happened.

Unnötig

Gibt bessere Apps, man wird dazu gedrängt zu zahlen, wenn es sich wenigstens lohnen würde… aber die App hat nichts was andere Bekannte Apps nicht auch haben, Zeitverschwendung

Response from developer

Vielen Dank für Ihr ehrliches Feedback. Es tut uns leid, dass Sie den Eindruck hatten, zum Abschluss eines Abonnements gedrängt zu werden und dass May Ihnen keinen ausreichenden Mehrwert geboten hat. Unser Ziel ist es, Eltern mit verlässlichen, altersgerechten Inhalten, praktischen Tools und der Unterstützung durch Fachkräfte zu begleiten. Ihr Feedback zur Wahrnehmung unseres Angebots und unseres Abonnements nehmen wir sehr ernst und werden es in unsere weitere Arbeit einfließen lassen.

Charged for Free Trial

I tried to sign up for the 7 day free trial and got charged the entire year price! There’s so many baby apps that I wanted to test a few out, and actually decided that I like a different one better, but they immediately charged me for the year price. The app store will not refund me either. Definitely needed that money for the upcoming baby. Save your money- use the app Preggers. Fraction of the price and better info. Plus they actually gave the free trial.
Show more

Response from developer

We’re very sorry to hear about your experience, especially at such an important time for you and your family. The 7-day free trial should be clearly presented before any subscription is confirmed, and we understand how upsetting an unexpected annual charge can be. Subscriptions and charges made through the App Store are processed directly by Apple, but we would still be happy to look into what happened on our side. Please contact us at [support@may.app](mailto:support@may.app) so our team can review your situation and help as much as possible.

Kostet Geld!

Aufwendig, am Anfang der Anmeldung zu viel Infos verlangt, Zeitverschwendung, und kostet auch noch Geld!! Dann gibt es andere Apps die besser sind und auch kostenlos.

Response from developer

Vielen Dank für Ihr Feedback. Wir verstehen, dass die Anmeldung möglichst schnell und unkompliziert sein sollte. Einige Informationen helfen uns dabei, die Inhalte und Empfehlungen in May besser an Ihre Situation anzupassen, aber Ihr Hinweis zur Länge des Onboardings ist für uns sehr wertvoll. Ein Teil der App ist kostenlos nutzbar, während bestimmte Funktionen im Rahmen unseres Abonnements angeboten werden. Wir arbeiten kontinuierlich daran, dass der Mehrwert von May diesen Preis auch wirklich rechtfertigt. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen.

Got logged out again

Got logged out again

Response from developer

We're sorry about this issue. This definitely isn't the experience we want to provide. Could you please contact us at contact@may-sante.com with a few details about what happened? Our team will investigate and do our best to resolve it quickly.

Impossible to cancel subscription

Impossible to cancel subscription. It will take you through many steps and none of it works. It will give you a cheaper price but still force charge you and doesn’t provide cancellation. If you want pregnancy info, use Ovia or Bump, easy to use and no hassle like this.

Response from developer

Hi, we're sorry to hear that your experience was so frustrating. For subscriptions purchased through the App Store, cancellation can only be completed through your Apple subscription settings, as Apple manages the entire billing process. The screens shown in the app are optional feedback questions and a discounted offer, but they do not replace or block Apple's cancellation process. We're sorry if this wasn't clear and appreciate your feedback, as it helps us improve the experience. If you have any questions or need assistance, please contact us at contact@may.app. 💙

Not worth it - hard to cancel

Not worth $90. When I went to cancel in the app, I was forced to answer a questionnaire and the final question is a discounted subscription. When I declined, the app pulled up my Apple Pay for a discounted subscription . There was kk way to cancel in the app and support did not respond. I had to cancel via the Apple Subscriptions - thank goodness my account was connected. Feels scammy. 0/10 would recommend
Show more

Response from developer

Hi, we're sorry to hear that your experience left you with this impression. To clarify, subscriptions purchased through the App Store can only be canceled through your Apple subscription settings, as Apple manages the entire billing process. The questionnaire shown in the app is optional feedback to help us understand why users leave, and the discounted offer is simply an optional proposal—it does not prevent you from canceling your subscription through Apple. We're sorry if this wasn't clear enough, and we appreciate your feedback. If you ever need assistance, please don't hesitate to reach out to us at contact@may.app. 💙

Used for years. Now broken.

I’ve used this app for years to track my cycle. Or suddenly broke last week. I can’t open any of my days or add any symptoms which is really frustrating because I am doing IVF this week. Now I’m going to have to find a new app…

Response from developer

Hi, we're so sorry about the issue you experienced, especially at such an important time. The good news is that this bug has now been fixed. We invite you to update the app (if you haven't already) and give it another try. We sincerely apologize for the inconvenience and wish you all the very best with your IVF journey. 💙

SCAM

Was under the impression that I was getting a free trial to try out the app. It was cancelled right after the app was downloaded so I didn’t have to track how long the FREE trial was until I can cancel it or keep it. I ended up getting charged 30+ dollars. The founder of the app sent an email also confirming it was a free trial and they will not refund me. I’m very disgusted by this!
Show more

Response from developer

Hi, we're sorry to hear about your experience. To clarify, canceling a subscription immediately after starting a free trial does not cancel the trial itself—it simply prevents it from renewing into a paid subscription at the end of the trial period. If a charge was made, it means that, according to Apple's billing system, the subscription was still active when the trial ended. Unfortunately, as subscriptions purchased through the App Store are managed entirely by Apple, we aren't able to issue refunds ourselves. If you have any questions about your account, please feel free to contact us at contact@may.app. We'll be happy to help you understand what happened. 💙

Scam

I canceled my subscription before the trial ended and yet I was still charged? There is no way to contact them. I tried their chat box but it’s not working. I request a refund and don’t try this app!

Response from developer

Hi, we're sorry to hear about your experience. If your subscription was purchased through the App Store, Apple manages all billing and refunds. If a subscription wasn't canceled before the end of the trial according to Apple's billing system, the charge is processed automatically by Apple. Unfortunately, we don't have the ability to issue refunds or modify App Store subscriptions ourselves. If you're having trouble with the in-app chat, please don't hesitate to contact us at contact@may.app. We'll be happy to look into what happened and help you with the next steps. 💙

Geld Geld Geld

Man muss schon wieder mal für alles bezahlen und das nicht gerade wenig. Schade wird gleich wieder gelöscht

Response from developer

Es tut uns leid, dass die App Ihre Erwartungen nicht erfüllt hat. Wir proposons sowohl kostenlose als auch kostenpflichtige Funktionen, damit jede Familie die Unterstützung wählen kann, die zu ihren Bedürfnissen passt. Vielen Dank für Ihr Feedback, das uns hilft, unsere Angebote weiterzuentwickeln.

Meilleure app ever

Qui n’a jamais souhaité d’avoir un professionnel de santé disponible 24 heures sur 24. Sept jours sur sept ? C’est pourtant simple cette application l’a fait. Toute question trouve sa réponse dans cette application. Au moindre doute, plus besoin de s’inquiéter pendant plusieurs heures avant d’avoir une réponse lorsque votre cas est un peu particulier, il suffit d’attendre quelques minutes pour qu’un professionnel de santé vous réponde, comme ça on évite de s’inquiéter et on passe une grossesse sereine
Show more

Response from developer

Merci beaucoup pour ce retour si positif. Nous sommes ravis de savoir que nos professionnels de santé ont pu vous accompagner et vous rassurer tout au long de votre grossesse. Toute l'équipe vous remercie pour votre confiance et vous souhaite une très belle aventure avec votre bébé. 💛

.

Was loving this app as a first time mom…. But last update yall deleted my profile, so I lost all my tracking, all my photos, all my tips, ect. I’m so no happy about this. Hopefully you guys figure it out, because I’m sure other moms aren’t happy either.

Response from developer

We're very sorry to hear this. An app update should never delete your data. Please contact us at contact@may-sante.com with the email address linked to your account, and we'll investigate right away. In many cases, we're able to help recover the account or identify what happened.

Signs out

I have been enjoying May, but since the recent update the app signs me out of my account every day. Very annoying!

Response from developer

Thank you for your feedback, and we're sorry for the inconvenience. This issue has now been fixed in a recent update. Please make sure you're using the latest version of the app, and don't hesitate to contact us at contact@may-sante.com if you continue to experience any problems.

Deep links don’t work

Your notifications are not useful if your deep links fail

Response from developer

We're sorry about this issue. This definitely isn't the experience we want to provide. Could you please contact us at contact@may-sante.com with a few details about what happened? Our team will investigate and do our best to resolve it quickly.

Indispensable

Super application, un indispensable depuis la grossesse et encore plus depuis la naissance ! le chat avec les professionnels est une mine d'or pour rassurer les parents et avoir une réponse rapide

le seul point à améliorer serait d'intégrer un mode sombre pour épargner nos yeux pendant les nombreux réveils nocturnes... 😅
Show more