Mazuma Mobile User Reviews

Customer Experience

Positive experience76.5% of reviews
Neutral3.5% of reviews
Negative experience20.0% of reviews

~ Based on 85 written reviews from the US App Store.

What users say

Is Mazuma Mobile Safe?

Mazuma Mobile appears safe based on user ratings. AppsHunter Safety Score for Mazuma Mobile is 96/100.

This assessment is based on 5,427 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 4,875 App Store ratings for Mazuma Mobile.

Is Mazuma Mobile Legit?

Mazuma Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Mazuma Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just No

Mazuma has rolled a few app changes over the years and this new one is by the worst. It’s just ugly and doesn’t flow. As I got use to app in June, here’s a new app in July and it’s just to much information on the start screen.

Awesome

I only bank at Mazuma because they are simply the best for your money!!!

Satisfied

Always Good service

Debit card

Don’t understand why when I lock my debit card it can’t be unlocked back till a random time of the day. I can’t make purchases or anything

Los mejores

Exelente atención al cliente

Love the APP

Glad I can check my accounts and transfer money any time I need to. I don’t like the new look for viewing bill pay and transferring money. When I change the amount it just showed that not that I cancelled the payment. It is very confusing to me.

Great app

This app is fantastic for managing your finances. Lots of great features, easy to use.

LOVE MAZUMA!

great app

Great banking

Such a wonderful place to trust with all you banking needs

Love my Mazuma

I love my Mazuma credit union

Update the app to handle multiple accounts

I wish you could toggle between multiple accounts. I have both business and personal accounts. Unfortunately on the app, I can’t see all- therefore I must go to a physical location just to transfer money between my multiple accounts.

?

When will we get Zelle?!

Debit card controls

The bank is a great bank but this app is living in the past! The debit card controls glitch constantly- not allowing me to lock/unlock my card as needed.

Direct deposit

Have to wait in the evening just to receive my funds. That’s too late to receive direct deposit.

Scammers?

I went to sell my iPad to mazuma, they offered me £410. My iPad is in perfect condition, never been out of its case or my home. They have received it and have said there are multiple scratches and the iPad is bent??? I’ve got videos and photos evidence this isn’t the case. They are now offering me only £85. I feel
Like they are scammers and I wouldn’t recommend using I
This service. Even on line buying a broken iPad to This spec is still more then £120, £85? Really! If there are any damages This hasn’t been done by me and I can prove it. Fingers crossed they sort this out for me otherwise next step is trading standards. I’ve seen a few reviews like this now. I’m sure they hope people will just accept so they can make their money! Not this time. Mazuma owe me money, let’s see if they pay up or whether I have to take it further!
Show more

Zelle

Do we have something like this ?

The Best M.C.U ever

This is one amazing place

This app is devolving

Update 4.5.25:
Cannot unhide accounts with the mobile app or via the website.

Original:
Great app once upon a time. They keep messing with it and generating new problems where none existed before. Losing trust in this org. Seriously considering moving my money to Arvest. Stable app. No advertisements. Very business-oriented and customer-oriented. Goodbye Mazuma?
Show more

This app is devolving

Great app once upon a time. They keep messing with it and generating new problems where none existed before. Losing trust in this org. Seriously considering moving my money to Arvest. Stable app. No advertisements. Very business-oriented and customer-oriented. Goodbye Mazuma?

My bank

I love my credit union, Mazuma