Mazuma Mobile User Reviews

What users say

Top reviews

Awesome

I only bank at Mazuma because they are simply the best for your money!!!

Satisfied

Always Good service

Debit card

Don’t understand why when I lock my debit card it can’t be unlocked back till a random time of the day. I can’t make purchases or anything

Los mejores

Exelente atención al cliente

Love the APP

Glad I can check my accounts and transfer money any time I need to. I don’t like the new look for viewing bill pay and transferring money. When I change the amount it just showed that not that I cancelled the payment. It is very confusing to me.

Great app

This app is fantastic for managing your finances. Lots of great features, easy to use.

LOVE MAZUMA!

great app

Great banking

Such a wonderful place to trust with all you banking needs

Love my Mazuma

I love my Mazuma credit union

Update the app to handle multiple accounts

I wish you could toggle between multiple accounts. I have both business and personal accounts. Unfortunately on the app, I can’t see all- therefore I must go to a physical location just to transfer money between my multiple accounts.

Response from developer

Thank you for taking the time to share this feedback. We understand how inconvenient it can be to manage both personal and business accounts without being able to view everything in one place. We know this isn’t ideal, and improving the experience for our Members with multiple accounts is something our team is actively working on. If you haven't already, our Call Center can help answer questions about your account setup and provide guidance on the best way to manage your accounts today. We appreciate your feedback—it helps guide future enhancements.

?

When will we get Zelle?!

Debit card controls

The bank is a great bank but this app is living in the past! The debit card controls glitch constantly- not allowing me to lock/unlock my card as needed.

Direct deposit

Have to wait in the evening just to receive my funds. That’s too late to receive direct deposit.

Scammers?

I went to sell my iPad to mazuma, they offered me £410. My iPad is in perfect condition, never been out of its case or my home. They have received it and have said there are multiple scratches and the iPad is bent??? I’ve got videos and photos evidence this isn’t the case. They are now offering me only £85. I feel
Like they are scammers and I wouldn’t recommend using I
This service. Even on line buying a broken iPad to This spec is still more then £120, £85? Really! If there are any damages This hasn’t been done by me and I can prove it. Fingers crossed they sort this out for me otherwise next step is trading standards. I’ve seen a few reviews like this now. I’m sure they hope people will just accept so they can make their money! Not this time. Mazuma owe me money, let’s see if they pay up or whether I have to take it further!
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Zelle

Do we have something like this ?

The Best M.C.U ever

This is one amazing place

This app is devolving

Update 4.5.25:
Cannot unhide accounts with the mobile app or via the website.

Original:
Great app once upon a time. They keep messing with it and generating new problems where none existed before. Losing trust in this org. Seriously considering moving my money to Arvest. Stable app. No advertisements. Very business-oriented and customer-oriented. Goodbye Mazuma?
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Response from developer

Hi there! Thank you for sharing your feedback. We're truly sorry for the trouble you've had unhiding accounts, and we understand how frustrating that can be. Resolving issues like this is our top priority, and we are always working towards improving the digital banking experience. In the meantime, if you reach out to us directly with your information, we’ll gladly help unhide your accounts and can also opt you out of any ads. We’d love the chance to regain your trust and show you that your experience matters deeply to us. If you prefer, you can submit a form by logging into the web, navigating to Secure Forms, and clicking on Contact Us. We will work on your request right away. Thank you for being a part of Mazuma – we’re here to help. 💙

This app is devolving

Great app once upon a time. They keep messing with it and generating new problems where none existed before. Losing trust in this org. Seriously considering moving my money to Arvest. Stable app. No advertisements. Very business-oriented and customer-oriented. Goodbye Mazuma?

My bank

I love my credit union, Mazuma

Widget?

The only thing about the app I wish could be fixed is adding a new widget, since the older one is no longer usable in iOS 18.