Reliable and Easy to Use
Great real-time updates. Love how you can pin favorite stops/routes too.
Try again with afult developers
Can't plan a trip for tomorrow, because the app doesn't let me see tomorrow's train schedule and earlier trains from today are removed from the UI, likely to mask frequent delays and mechanical failures.
Can't see the train number when checking arrival times.
Data shown is inconsistent with the schedules on the website.
Data shown is missing delay/failures sent via mbta text message.
Trains are not marked as late until they're >5 minutes behind. Late is late.
Can't see the train number when checking arrival times.
Data shown is inconsistent with the schedules on the website.
Data shown is missing delay/failures sent via mbta text message.
Trains are not marked as late until they're >5 minutes behind. Late is late.
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Pretty awful
I’ve lived here and used the T extensively. This app is so poorly organized. Wanted to know if I should take the Red Line or a 504. Guess what? No way to find the 504. So search. Favorites doesn’t work. Hopeless
Add tick purchase capability!
Why is this app so good, while MBTA mTicket is so horrible and convoluted? Why can't they fold in purchasing capability into MBTA Go and trash mTicket?
Reliable for buses
I use this regularly to time my departures and catch the bus. It’s been very accurate, in my experience, both for pick up time and location of the bus.
Why after 1 decade plus. It’s a necessity to find a more reliable option.
But when at Watertown station. Even by the installed station. Totally false information. You can never trust your phone. Because you will be always be getting screwed. I thought I saw on the MBTA go Live. Something new? Absolutely not. I
A friend had her app. That actually shows where the bus is. But now I need to find another app. Because going with the original app. You can’t trust.
A friend had her app. That actually shows where the bus is. But now I need to find another app. Because going with the original app. You can’t trust.
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Nothing about the commuter rail
No commuter rail maps. I need to find a different app
Works well
Previous review saying app was broken was because my outdated ios was not supported anymore
Used to be Great. Now Shows Ghost Trips
This app used to be great. The gold standard. Better than the rest. Now? Now it shows ghost trips (scheduled but skipped or delayed trips with no tracked vehicle so it shows a bus arriving when there isn’t). The MBTA was doing so well to weed out this noise. Now they put it back making this app horribly unreliable.
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Love public transit
Thank you MBTA for releasing this official app! And thank you for having good data privacy policies for the app.
Bad
This app constantly lies, it lies more than it tells the truth, I’ve had tens if not hundreds of instances of busses not existing even though it says on the app. Terrible app
Bad data
App is telling me the last train in is at 8:27am and the MBTA website shows many more trains running. If I can't trust the train schedule from this app, what's the point?
App.
This app was unhelpful the whole reason I got it was to see when to leave my house to get to the train with minimal waiting time. But the search is almost impossible to see when it will get to a certain station. Even when you do the predictions for when my train will come are ALWAYS unavailable/ not informative. This app is not clear or helpful making traveling SOO much more difficult when it should make it easier. Please fix this app so need it for travel and stuff.
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Inaccurate Tracking and Updates
App is often wrong about delays and timelines, I wouldn't trust this as an accurate indicator of where your train is.
mbta blows!!!
🗑️
Pointless
What’s the point of this app if you can’t track the train from south station when it’s “not assigned” that’s a lie. If airlines can do it, trains can do it.
Recommendation for future updates
When you update the app, I would like just one thing, it is recommended to make the live follow give notifications to the user about delays, ETA, etc even when the app is closed! Still overall, this is a great outfit for those who like scheduling things and being right on time! Honestly, I wanna say good job!
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Long time T rider
The app is ok as an MVP but the fact that I can only see my nearest station or can’t track a specific train really limits how useful this is. If a train is late (which is really value add here) and the estimated departure time passes then I can’t track the late train. I don’t need to track on time trains only delayed ones. This seems like a half built app
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Not useful
This app is not useful for tracking late commuter rail trains. As soon as the scheduled departure time is passed on a late train, it disappears from the app. You can’t track late trains, there is no forum for live updates, and the app design adds no value over proximiT. Essentially solves none of the clearest issues with the commuter rail - lack of information and transparency once anything goes wrong.
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Good, but shows “predictions unavailable” too often
Good when it works, but the Green Line still frequently says “predictions unavailable” without a clear cause, which renders it useless when that’s the case
