McAlisters Deli User Reviews

What users say

Top reviews

where is the free tea

I did added my tea

App needs some updates

We got the stuffed potatoes and there is just not enough of the toppings on the potatoes. Would love to see it increased by at least 15%. The tea was great but I could not request ā€œno iceā€ on the app. Had to call the store and give my name and request. Can that be added to the app? The cookie and brookie were great and so was the chicken dumpling soup. They also helped my husband out to the car with our order which was very much appreciated.
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Free Tea Day

Charged me for my free tea!

Great but Missing

Everything was great except that I was missing a Large order of Broccoli which is one of my favorites. Reason for the 4 stars.😧

Love McComb McAllister’s

Love McAllisters! The people that work in the McComb restaurant are so nice. They know how to treat their customers. I usually go to the window and usually don’t have to wait. I also love all the products and so glad they have gluten free bread. Wish they had gluten free cookies.

Free tea day

The app is great especially on free tea day. I got to get four on the app online versus just one in store!

Huntsville McAllisters

Gabe is so great! He always has my order ready!

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Infuriating

The payment method is broken. I have removed an old card from my profile and added my new CC. When I go to pay I have 4 CC payment options, all of which are my old card. I am unable to make a purchase through the app as a result. Until it’s fixed I won’t be eating there.

OKC Westgate is the BEST!! :)

The OKC Westgate location is my favorite location. The employees are the best!! Brandon, Chris, Kiera, Caillou & everyone else. They always take such good care of us!! & the food is always so fresh & delicious!!

Need to leave more info

It would be helpful when ordering drinks if you could specify ā€œno iceā€ or ā€œlight iceā€.

I love McAlister’s Deli

I just recently tried McAllister’s for the first time. Now I eat here multiple times a week for lunch. I don’t know how I ever lived before without it. If you love soup and sandwiches, it’s a must have. I’m completely obsessed. The fire roasted vegetable soup is amazing, I love the chicken salad sandwich. Red beans and rice is fire.
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Convenience fee for using app

$12 order gets a $.50 convenience fee and when you click on the ā€œ?ā€ By it, it says it’s to help the restaurant run and the app operate… what the heck is that garbage?? so the fact that a person doesn’t have to take my order, and it just directly goes back to the kitchen then it’s prepared just to be put on a shelf instead of interacting with a person costs you more? That doesn’t make any sense! Won’t be spending any more money here can’t trust companies with my food quality and to not cut corners if they’re clearly doing money grabs like this in your face!
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Reward redemption

Was given a 30 day tea pass code by manager of store. Will not let the code be redeemed. Saying it is an invalid five. Manager at store did not know how to help me. Grrr

App fee?? Really?

Not only is there lemonade now over $4, they include fee for simply using the app

Unusable

The app is unusable for me. It has an expired credit card stored and won’t let me use anything else to pay no matter how many times I add my new card. It tells me to delete the expired card in my account but only my new card is listed in my account. Customer service could not help me, they just told me to order on the website. I deleted the app and reinstalled it and still have the same issue.
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Sandwich

Lettuce looked and tasted terrible

App

The app makes you sign in every time and never remembers your information even when you are signed in.

Doesn’t let you save info

The site doesn’t recognize past orders or name, credit card information. Maybe I’m doing something wrong but if I’m not, it’s a big pain to type in all of your information and credit card numbers etc.

Drive thru

Picked up my app order today and asked to buy a tea in the drive thru when I picked it up and the employee said I couldn’t do that and I would have to go inside to purchase it. I have never heard of a restaurant turning down money before. I am a weekly repeat customer and never had that before.