MCB Juice User Reviews

MCB Juice
MCB Juice
The Mauritius Commercial Bank Ltd

Top reviews

issues

making me register all the time

Cannot access the app

Cannot access the app anymore. I click on use mPIN and it doesn’t even let me put the pin. This has been going on for months now.

Very disappointed.

Working again

Used to display “something went wrong” but it is now working again

App stuck on main screen

Impossible to log in. After entering my PIN, the app does not open and stays stuck on the main screen. I have already visited MCB several times to fix this, but the issue is still not resolved. Very frustrating.

Virtual card

Am very disappointed about the app because the virtual card is not available on iOS and on SBM is on iOS so why MCB can’t do it

Not reliable for registration if you are not in Mauritius

Not reliable for registration if you are not in Mauritius. As a result I’m not able to access my account for more than a month when I switched phone.

Stopped working

Always display something went wrong

Bad update

with tax time at the door, literally the worst time to do an update. Last version was easier to navigate. Now lots of options that were vital seem hidden. Change for the sake of change is not improvement. Stop trying to fix what ain’t broke cause you are breaking stuff every update

Slow apps

Take too long to download

Apps is not working

Apps is not working

Something went wrong

Keeps saying looks like update check isn’t working please try again later

Mcb

This app never disappoint me for once, very easy to use 👍

Use the App abroad

MCB is making it very difficult to access online banking from abroad. I cant seem to use the app when im out of the country. It tells me there is location restriction. And they only gives a mauritian number to call. What if you no longer live in the country! Please provide online support!

Excellent App

I use the app very often and never had any issues with it, excellent way of dealing with my financial transactions even from any corner of the world. Thank you

New

Thank you MCB for this App. I enjoy the New pay Bills option now that my electricity bill appears automatically on the App. I am waiting for my MyT bill to appear as well as my Emtel bill.

Also, hoping that I can soon select to which account the “Tap to pay” option should point with my debit card. Hopefully soon.
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Unsatisfactory

JUICE App is very useful and easy to use. However, customer service of the MCB is very unreliable! Officers on the 2026060 hotline cannot provide accurate information and misdirect people.

iOS Bug

There’s a bug on the App for the iOS version. Sometimes the app freezes while using the FaceID and several attempt is required to successfully login.

App so slow

Takes forever to load/process something

Great App!

There should an option for notifications whenever theres a withdrawal or a deposit on your accounts.

Keeps loading

Please fix this
Not working at all
😡😡