MCB Mobile Banking Curaçao User Reviews

Top reviews

Error of the app

I cant get the ecode generator when i download the app so I can’t sign in

Cannot sign in

App requires a newer version of iOS (iOS15 minimum - I’m on iOS14) to run and this change has been rolled out without any prior notifications. As you’ve dropped e-Pass support, and tried to force e-Code - a predominantly digital system - on a relatively “digitally illiterate” society, I’d think that it’s logical to not complicate the the process for people to log in and deal with their financial necessities. I’ve been at the bank today, and have been told that my iPhone needed “fixing” from a third-party in order to regain access to the e-Code feature and log in on other devices. I’m a software engineer myself, and this is just failure of design - the user should be able to log in via different means and access something as important as their finances. PLEASE FIX IT.
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It will not connect

After the last update on July 3 2924. The app no longer connects

Horrible app

It is not easy to use, it is not easy to find where is and how to do something in the app. The interface and user experience are horrible. I can’t find a receipt after transaction. The app also does not allow log in using Touch ID. Make sure you are change something, be effective and take care of your customers. I am very disappointed MCB.

Recently I have been experiencing crashes and some transaction.

MCB should pay attention to services. This must reflect how you care about your customers.
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ios 17

ios 17 is out and there is no update for the mcb app, how can we log in if the app hasn’t been updated

Malu

Anto antes mi tbt por a prin traksakshon di mes un dia i di dianan despues
Awor mi por print so esnan di dianan despues, esnan di mes dia mi no por printnan.
Esei pa mi ta importante pa pagonan na ontvanger por ehempel ku kada bes ta manda kobra kos ku a ser paka kaba, i ku e sistema nobo aki ta scren shot di bo traksaksonan so por manda ku konsekuensia ku mester laga sa tur bo informashon di bo kuenta.
Otro kos, te ahinda na mi tel so mi por traha ku e sistema nobo aki
Na mi pc ta sali ku ta un di mi credentials no es korekto. 🤷🏽‍♀️
Of mester bai serka boso ku mi pc pa boso hasie pa mi 🙄
Pa kolmo den e kambio mi a perde tur mi templates di mi pagonan fiho pa luna. Ta un lista basta largu ku mi mester traha di nobo.
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Horrible

Update supposed to squash bugs but instead locked everyone out.
Horrible app

Not friendly

The instruction is poor. You have to figure it out yourself. Even after mailing for a request to help they fail! Service is very very poor

Problems since the update

It won’t keep my login info and let me login with fingerprint like before

Is not working !!

No ta trahando 🤬🤬🤬

Better

More better and more friendly

New easy log in system

The new easy (face id/ pin) log in system crashes the app as soon as i tap on my name. I have a iPhone X s max.

Unable to login using Face ID

With the anniversary update I am unable to login using Face ID on an iPhone X.
MCB Banking app crashes when trying to login using Face ID.

Updated the new version

I update today to the latest version but when I need to log in it crashes on my iPhone X

Mobile app

Mi ta habri e app anto na user mi ta hinka mi user (numeriko di 7 sifra) anto manera mi primi continue e ta bisami “logging failed” anto mi tin connection na internet paso right away ma bai riba browser anto logra subi na mi mcb online

fire the develloper

you cannot log out, when using the app on a tablet. we solve it by logging in through the browser on the tablet, only then you have a power off button showed somewhere.
and stop showing the error button, when we logged in succesfully, it is very confusing. oh and please inform people, that in the new system you can make payments through the personal and savings account together, so people know they can destroy their e-pass of their saving account.
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Horrible app

It is not easy to use, it is not easy to find where is and how to do something in the app.
The interface and user experience are horrible. I can’t find a receipt after transaction. The app also does not allow log in using Touch ID.

Make sure you are change something, be effective and take care of your customers.

I am very disappointed MCB.
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App does not work

The new MCB app does not work!
Try to install app three times.
I get the same communication failure message.
The old MCB app was better!

Logging in

Eversince they changed the system I have problems logging in. I talked to someone last time and thought that everything was fixed. I changed password and everything logged in and now I’m using the same credentials and I can’t get in. And it’s telling me that 1 of my credentials does not match what you have in store. How is that possible? I remember that last time I filled out the security Q&A so that if there was a problem I could use that to fix the problem. But I don’t see a link in order to accomplish that. So what am I supposed to do? Por fabor dunami e sistema biew bèk!! Hopi Malu y hopi frustrashon!!👎🏼👎🏼

Sent from my iPhone
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boso sistema kambie pa mi

ami tin un pregunta awoki ma huze nobo mitin un karchi nobo di money card esun a vense kos por hasi kambiele kita e bieu i pone e nobo i mino ta gusta e sistema no mita prefera keda ku esun di antes