No forgot username option
The app is nice that you can go back and review what supplies were ordered the previous times. But that’s it. Since switching phones, the login information was not saved and the mobile app does not give an option now to retrieve forgotten username. And emailing the company is a waste of time because they take forever to respond. I’m not a fan of the company.and unfortunately the majority of DME companies in our area all now use McKesson.
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Customer Service tells me app doesn’t work
I cant create new account. App says i am not found but when i call they find me. 2 weeks ago they said give it some time. Now they say the app doesn’t work and they cant add anybody to it. Just call to order. So this app is apparently useless unless you need a dose of frustration.
I don’t like this app
The app always reset making it hard to sign in. There’s nothing to help you to sign back in.
FIX THE PASSWORD RESET
I hate to call my supply company and wait hours and hours on hold when I can easily pick up my phone ,open the app and order my supplies . BUT I CANT BECAUSE I CANT RESET MY PASSWORD !!! FIX THIS PLEASE !!!! this is driving me up the wall.
Help
The app isnt letting me log in









