Feedback
At lowest setting feedback. Apple air Pods work better!
Nothing but trouble.
I just wrote a review, but it was so long that it dropped me out of this review site and I can’t find it. I bought the Neo XS pro in ear with the app, and had nothing but trouble with it squealing in my left ear. I tried every dome that MD makes for this hearing aid and nothing worked. my wife had major cancer problems and died during the process of trying to get these ear pieces to work. The support team was nice enough to extend my trial. Period. A couple of times. On my last call I told the person that I was sick of messing with these and I was gonna return them for a refund. The lady on the phone talked me into getting the outside the Ear hearing aid with a new 45 day trial. I’m waiting for those now. Unfortunately, I have to have my right knee replaced for the second time within a year and a half and it’s gonna be right in that trial period So I may have to get an extension on the outside the ear hearing aid’s.
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Neo XS Pro app does not work
I ordered the new Neo XS pro so I could use the app to control the four modes. The app will not stay connected after 10 minutes I was told. If the battery is fully charged, you can connect & change the modes and volume. After it disconnects, you cannot reconnect to change the mode or volume without recharging. This is useless if you are in a restaurant and need to change the mode. Very disappointed.
The aids themself are quite good, so why pay extra for the pro version that does not work!
The aids themself are quite good, so why pay extra for the pro version that does not work!
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No connection
It won’t connect to the left ear unless I hold my phone to my left ear. Right is no problem
Neo XS Pro
This app does not support the Neo XS Pro as claimed in the app manual supplied with the device
