I am SICK and TIRED of receiving text messages
I am sick and tired of receiving text messages almost EVERYDAY from you people telling me to report my results. My husband calls the center with my results when they are done… we do it weekly. How the heck are you guys NOT getting my results?? I see other people are having the same problem with you guys as .. May I suggest getting it together??
Show more
Happy
Happy with service. Like being able to self serve
It’s bad
No help if you can’t contact a human to correct what’s wrong it’s useless just stopped recognizing my pin. Have been told I would be contacted. 2 weeks nothing.
Horrible
This app needs a major reboot my machine has Bluetooth but the app can’t sync up with my machine I’m told it’s “ in the works “ but they never fix the problem please fix this app for your patients !!!
Works well
The app works really well and it’s very easy to use. I’ve been using it a couple of years and I have never had an issue with it.
Garbage app
It’s garbage. I still have to call the results in even though it comes up on the meter. Deleting
Test dates are incorrect
This app consistently tells me I’m not within the test window. The history tab has every test within the required timeframe. This app needs to be fixed. I get daily calls stating I’m out of compliance. Fix it!
Privacy
Your system is demanding when I should be testing…news flash that is between my cardiologist and myself…your company is not a healthcare provider…your company provides record keeping and tracking…
If you can tell me my medication schedule then maybe I’d consider your suggestion…
And I already know you don’t have that information…so very simply said if you don’t know my medication schedule how are you making demands as to when I test.
Change it back to the way it was!!!!!!
If you can tell me my medication schedule then maybe I’d consider your suggestion…
And I already know you don’t have that information…so very simply said if you don’t know my medication schedule how are you making demands as to when I test.
Change it back to the way it was!!!!!!
Show more
Please fix issues
When I first got this app it worked great. Now not so much. To enter 1 INR I had to enter it 9 times. For me this is a truly live or death matter. I have had a stroke, I don’t want another. I just want it to work right. Please fix this ASAP!!!!! I have deleted and reinstalled app, I have turned my phone off and back on. And still doesn’t work the way it use to.
Show more
Stuck notification and years to get Bluetooth syncing with meter reenabled but have not
Since the latest update, I have a stuck notification. There is no way to clear it. Additionally my meter once was able to sync results via Bluetooth until that functionally was removed and never brought back.
User
Can’t get the message alert #1 to clear from app; have deleted and reinstalled three times but still there.
Make the notification bubble go away please
See above
Great App but
Notification bubble will not go away
App works ok on mainland US but don’t travel.
Dear developers, please allow the ip adresses for the US territory of Guam to work so I can report my inr while traveling. Once you do, I’ll update my review. Thanks.
Well another year has gone by. Please allow egress ip’s from the United States of America Territory of Guam.
Feel free to contact me if you need more info.
Also you might want to put a bug report feature in your app or on the lincare website.
Well another year has gone by. Please allow egress ip’s from the United States of America Territory of Guam.
Feel free to contact me if you need more info.
Also you might want to put a bug report feature in your app or on the lincare website.
Show more
App works ok on mainland US but don’t travel.
Dear developers, please allow the ip adresses for the US territory of Guam to work so I can report my inr while traveling.
Once you do, I’ll update my review.
Thanks.
Once you do, I’ll update my review.
Thanks.
Reset network
Reset network in iOS settings if it can’t log into their systems. iOS 15.6 broke it. Resetting iPhone Network in Settings fixed it.
Bluetooth Fake
Tried to pair my iPhone and clicked on Pair in the app. Nothing. Called and was told, “I don’t even know why people try to connect. You can’t.”
Then why is there a Bluetooth connection offered in app and on the device?
Then why is there a Bluetooth connection offered in app and on the device?
No longer works
I have used this app for a long time and have come to depend on it. After this update it no longer works. Time to dig out the little INR recording booklet. Ugh.
Does not work anymore from overseas
I was able to use this app from Europe last year to report my INS test results and found it to be the best way to do it. No costly phone calls.
I have been away from the States for a month and tried several times to use the app without success. The Philips customer service contacted by phone suggested to remove the app and reinstall it. I did that but I still could not use it.
I hope that the technical staff will be able to resolve this problem.
I have been away from the States for a month and tried several times to use the app without success. The Philips customer service contacted by phone suggested to remove the app and reinstall it. I did that but I still could not use it.
I hope that the technical staff will be able to resolve this problem.
Show more
Horrible
This app needs a major reboot my machine has Bluetooth but the app can’t sync up with my machine I’m told it’s “ in the works “ but they never fix the problem please fix this app for your patients !!!
