No help
Dash cam keeps disconnecting can’t get it to work right. Nissan doesn’t even k ow how it works. And it constantly beeps. No one at Nissan can tell you how to operate this
0 stars
This app has not been updated in 3 years I spent $1200 to have this installed by Nissan because it’s on the Nissan original parts website and it’s TRASH!
Can not connect to any videos on the cloud unless you are sitting in the vehicle with it turned on and connected to WIFI (WORTHLESS). If the vehicle is stolen or you’re in a horrible accident and can’t reach the cameras SD card you are basically screwed.
Can not connect to any videos on the cloud unless you are sitting in the vehicle with it turned on and connected to WIFI (WORTHLESS). If the vehicle is stolen or you’re in a horrible accident and can’t reach the cameras SD card you are basically screwed.
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Don’t bother
I am deeply disappointed that it has taken so many Sewell Infiniti reps to help me with this app and STILL unable to connect it with the dash cam. Do not purchase this product and expect a smooth app upload/connection. Just save yourself the headache and purchase another product.
No help
Dash cam keeps disconnecting can’t get it to work right. Nissan doesn’t even k ow how it works. And it constantly beeps. No one at Nissan can tell you how to operate this
Waste of money
Bought this dashcam as an add-on when purchasing a brand new Pathfinder. It’s the only dashcam offered from Nissan. The app is absolute garbage. Total waste of money. I wish I’d bought a dashcam elsewhere and had it installed instead.
Usless
I have never been able connect to the dash cam for more than 10 to 15 seconds with direct wifi that is built in, and have never connected via the cloud. This was a waist of $500! I have better luck with a $25 one off amazon
0 stars
This app has not been updated in 3 years I spent $1200 to have this installed by Nissan because it’s on the Nissan original parts website and it’s TRASH!
Can not connect to any videos on the cloud unless you are sitting in the vehicle with it turned on and connected to WIFI (WORTHLESS). If the vehicle is stolen or you’re in a horrible accident and can’t reach the cameras SD card you are basically screwed.
Can not connect to any videos on the cloud unless you are sitting in the vehicle with it turned on and connected to WIFI (WORTHLESS). If the vehicle is stolen or you’re in a horrible accident and can’t reach the cameras SD card you are basically screwed.
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Works as designed.
This app works fine. I needed to reset the drive camera a few times, for my iPhone to discover the WiFi network. Once connected, change the password right a way. I had to turn my home WiFi router to 802.11 b/g/n 2.4 GHz for the camera to connect the first time, but after that it connects fine. I can also manually take out the micro SD card and view the files on my computer/iPad/iPhone with a card reader. Really handy. So far, So good. I guess it helps to be a little bit of a tech head, but isn’t that part of owning technology?
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Worst dash cam
Nissan sells this dash cam and recommends it but you get no support from Nissan and it has too many issues and problems. Do not buy this product there’s many options of other bash cams less cost and app supports product.
Update Please
please update the UI for this app. Thanks
No Support
App doesn’t let you subscribe to cloud service so you will never connect to the cloud. Developers are non existent, when you go to the website it’s in Korean and when you translate there is no drivecam support available. Very disappointing
Anyone having login issues?!
Hey there! If you’re having trouble finding the “Device ID and Security Key,” it’s actually on the device itself before you attach it. Plus, there are two clips on the side that slide down to reveal those details. Just a heads-up: please don’t copy and paste the “Device ID.” Instead, snap a picture of the details and highlight the QR code on the device, then copy and paste that into the app. And don’t forget to copy and paste the “Security key.” Thank me later!
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Do not buy!!!
Biggest waste of money ever.
I’ve made multiple trips to the dealership and had several people try to get this thing working, and it still doesn’t. The only way to see video is by pulling the SD card and plugging it into a computer. The app is useless — it won’t connect to the cloud or show recordings. For the ridiculous price, this is absolute junk. I’ve wasted hours of my life on this garbage and regret ever buying it.
I’ve made multiple trips to the dealership and had several people try to get this thing working, and it still doesn’t. The only way to see video is by pulling the SD card and plugging it into a computer. The app is useless — it won’t connect to the cloud or show recordings. For the ridiculous price, this is absolute junk. I’ve wasted hours of my life on this garbage and regret ever buying it.
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Very Frustrating
The app will only connect to the camera for about 10 seconds and then disconnects. On the rare occasion it does connect it gives an invalid token error when you try to do anything. My dash cam is an expensive paper weight at this point.
Total Junk
Bought the camera kit from Nissan for an Infiniti QX60. Cannot get registered for the MDRIVE app cloud access. It will not accept the information from the back of the unit and nobody knows what to do with it. Big waste of time if you want cloud storage.
Do not buy this
With a brand new unit, try to connect to its Wi-Fi with the code printed on the unit, it just does not work.
Garbage!
This app is garbage. I’m so frustrated I ordered this preinstalled on a new Pathfinder. I’m a software engineer and have spent hours trying to get it configured and signed up for the cloud service and still can’t get it to accept registration.
If you’re reading this review then it is probably already too late for you and you have purchased this and are suffering with it. If you are the app developer then you need to make the setup process MUCH easier and provide some support and documentation somewhere! Also, eff you for intermixing 0 and O in the middle of the serial number. I can tell the difference but most people probably can’t and is proof how clueless you are.
If you’re reading this review then it is probably already too late for you and you have purchased this and are suffering with it. If you are the app developer then you need to make the setup process MUCH easier and provide some support and documentation somewhere! Also, eff you for intermixing 0 and O in the middle of the serial number. I can tell the difference but most people probably can’t and is proof how clueless you are.
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Dual Recorder Membership
I purchased the dual camera drive recorder (T99Q6-5VG0B) and had it installed at the same Infiniti dealership where I purchased my 2024 Infiniti QX60 on June 14, 2024. I downloaded the app and have attempted to initiate service using the device ID and security key located on the camera, but I keep getting an error message stating “incorrect device ID or security key” every time I enter the information. I took a picture of the device ID and security key to ensure I wrote down the correct information. There was no information on how to contact customer service located on any of the instructions and after searching through the service agreement, I found an email address to reach out regarding the issue I’m having only to get a response “sorry, we were unable to deliver your message to the following address”. After spending $1,192.18 to purchase and have the camera installed, I’m not at all impressed with support in being able to actually use the camera. I thought using an authorized Infiniti/Nissan device would be the best decision, but I’ve been proven wrong.
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Support?
Is anyone supporting this app? Who do we contact with problems? Is there customer service? Is this a scam?
Useless And trash
Shame on developers
