Useless
Absolutely useless app that didn’t even work properly. After about half an hour trying to order food with endless crashes i deleted
It and just called the delivery place. If I could give it no stars I would .
It and just called the delivery place. If I could give it no stars I would .
Good app easy to use
Easy to use partners seem good on app
Poor app
I had ordered at 5:30 pm and was advised my delivery would be around 6:10pm around 6:45pm I messaged the chat help who advised they would call the restaurant they then advised the restaurant had now cancelled and I would get a refund.
Called the restaurant who said they only got notification of the delivery 10 minutes beforehand and cancelled it right away.
Chat team couldn’t give me an answer as to why the restaurant never received at at 5:30pm and was advised they would look into at 7:15pm … no food no gesture of good will and time wasted. Would not recommend.
Called the restaurant who said they only got notification of the delivery 10 minutes beforehand and cancelled it right away.
Chat team couldn’t give me an answer as to why the restaurant never received at at 5:30pm and was advised they would look into at 7:15pm … no food no gesture of good will and time wasted. Would not recommend.
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Response from developer
Hi Beck, We’re genuinely sorry for the experience you had. That’s not what we want for anyone using the app. Please email us at care@mealzo.co.uk with your order details so we can investigate properly and do our best to put this right for you.
Buggy app
Mealzo is fantastic when it works. For me the app is buggy especially when inputting any address. The website is even worse and simple does nothing when I input my address or any address. Sadly it’s to the point it’s frustrating to use and forces me to use competitors.
Mealzo is considerably cheaper than most other food delivery apps and has frequent discount codes up for grabs. Worth checking out if it works for you.
Mealzo is considerably cheaper than most other food delivery apps and has frequent discount codes up for grabs. Worth checking out if it works for you.
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Response from developer
Hi Andrew, Thanks for your feedback. It helps us improve the app and website for a better experience. Please make sure your app is updated to the latest version, and if you still have any issues, you can reach out to us at care@mealzo.co.uk and we’ll get it resolved🧡
Not great
I’ve only used the app once. The restaurant unexpectedly closed and cancelled my order. Not the app’s fault, but 5-10 days for the app to refund is excessive. I don’t think I’ll be trying the app a second time.
