App doesn’t work at all.
App doesn’t work at all.
App no longer works
Can’t log in. Even store mentioned app is not working
App broken
This new app is completely broken. I can’t even login as it won’t let you click on the fields to bring up the keyboard to type. Even if you can get logged in, it has many other issues too.
It seems like they are doing some of it on purpose to make it even harder for people to earn rewards and to then use them. It’s very sad and this shouldn’t be hard to fix these issues.
Please make your app work better or just don’t have one at all!
It seems like they are doing some of it on purpose to make it even harder for people to earn rewards and to then use them. It’s very sad and this shouldn’t be hard to fix these issues.
Please make your app work better or just don’t have one at all!
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Freezes up
Just a spinning circle.
More difficult to use than the old app
This app works well if you are ordering via the app. If you are ordering in store, it’s virtually useless. You can no longer scan to earn rewards and pay at the same time. Scanning for rewards and paying are now two separate acts, which is more difficult and time consuming. I also tried to redeem a reward. I scanned the app and I selected the reward on tablet screen. It then says to show the screen to the cashier (I guess so they can apply the reward?). Not only was the reward NOT applied to my bill, but I didn’t get any rewards points for my order either. The whole process is ridiculous compared to what it used to be.
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Feels like a scam
The old app was great with the points system and rewards and being able to have payment on there. there. If they want to change reward systems they should at least make the next app work correctly this one says invalid email address when I go to type it in yet it’s the email address I found out about my birthday reward from.Comes off as them just putting rewards programs out there but not really being able to use them I don’t know why I probably spent more because I knew I would get points for it. This wasn’t the best restaurant to start with so I’m probably not gonna miss it
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Why bother having this app HORRIBLE!
Worst food app I have ever used. They changed it 3 times and still doesn’t work. I can’t change my email. I don’t know if I lost points from the previous app. Says zero. I’m tired of wasting my time with customer service. Can’t just use phone number to get points. Hubby has simple flip phone so can’t get points on shared account.
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No linger works
I used this app for years to pay for food snd earn points to get free food. Now it does not work at all. The buttons don't work, and the pay option has been removed
Better app
They made some improvements overall. The app works well. No issues ordering, paying, receiving the food. Would be nice to have a nicer UI that just isn’t a list of words. Little drab.
With the amount of extras you can put on a burger, it’s always nice to have a “favorites “ section. Also the app is NOT “Lifestyle” it’s “Food”. It would make the app easier to find in the App Library on the phone.
With the amount of extras you can put on a burger, it’s always nice to have a “favorites “ section. Also the app is NOT “Lifestyle” it’s “Food”. It would make the app easier to find in the App Library on the phone.
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No gift card integration?
The old app allowed you to add money to your account from gift cards, but the new app doesn’t seem to have that feature. The new app doesn’t even let you use a gift card at checkout. There is no way of knowing a gift card’s balance without using it in a store.
New app works great!
When the app originally launched, there were some minor kinks that had to be worked out due to the import of old app accounts to the new app. They got that fixed right away, and now the app works great! It automatically tracks points for online orders, and the rewards system is much better than the old.
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5 stars
A great restaurant and a great app to go along with it!
Upgrade not working
So the email sent out says to download the new app & existing accounts are migratred. But when I follow instructions, it says it can’t find my phone number. There’s no place in old app to put in a phone, new app won’t let you do “connect in store account” option (as described in email) without a phone. Not exactly convincing me to use app or order from there..z
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