Not a bot
I went to mechanics bank and they helped me set up my account and login. I will be grateful that they did this for me.
Loyalty
Been using Mechanics for well over a decade. Personable, friendly, professional and always a pleasure going the bank never a hassle!
I do miss Katie and Nadine though!
I do miss Katie and Nadine though!
Mostly happy
I love this app for checking my balance and checking on any debits to the account. I have had glitches with the bill paying side of things… not sure if I somehow did something wrong or if it was organic to the app. What I do know is I lost the benefit of a 10% discount for paying the bill before the due date. That was frustrating.
Show more
Review
Great staff very helpful from top to button
Nightmare
I deposit cash into atm the day before my mortgage is auto drawn. ATM didn’t work again. I took pics. Tasha/Natasha repeatedly made me feel like I did something wrong to get the $35 overdraw fee. I kept asking her what I should do differently next time. She describes exactly what I did. I pointed that out and said “ok so if I do exactly what you said to do again (as I did this time) then how it it my fault for triggering the $35 fee?” Just kept saying to make sure money is in before mortgage. Yes. I tried. But if I do exactly what you say and YOUR machine foils that, how is this MY fault? I told her everyone is making me feel like they’re doing ME a favor by overriding a fee that was incurred doing EXACTLY what they’re telling me to do. Aggravated and short, she clearly wanted to get me off the phone. I can’t stand this bank for so many reasons. This is just the latest one.
And yes you can contact me to discuss if anyone ever cares to. I’d be shocked if that ever happened though.
And yes you can contact me to discuss if anyone ever cares to. I’d be shocked if that ever happened though.
Show more
