Nima
Good service and price and product very excellent
AAnfisne27$
Medhey delivery
Very professional delivery service and good refund policy. I return the items due to some defect but received full refund. Very happy with the Medhey services.
UUtshomo123
Service Improvement Request: Delays, Lack of Update, Mismatched Orders, & Communication Gaps
I would like to share some concerns not just from my own experience but also reflecting feedback from other customers as well.
While I truly appreciate how efficiently you deliver products once dispatched, there are recurring issues that need serious attention:
1. There have been multiple instances where products arrived with missing parts or in different colors than what was originally ordered.
2. Communication and updates from your team are lacking. For example, I have placed the same order twice and neither time has the product reached Bhutan.
3.In another case, I waited over two weeks for an item, only to be informed after follow-up—that it was out of stock. There was no prior notification or call to inform me about the delay.
4. Additionally, your customer care often assures they will call back after checking with the Jaigaon team but the follow-up rarely happens.
These repeated issues affect customer trust and satisfaction. I sincerely hope you will take this feedback seriously and work on improving communication, inventory updatesand after-sales support.
Thanks🙏
While I truly appreciate how efficiently you deliver products once dispatched, there are recurring issues that need serious attention:
1. There have been multiple instances where products arrived with missing parts or in different colors than what was originally ordered.
2. Communication and updates from your team are lacking. For example, I have placed the same order twice and neither time has the product reached Bhutan.
3.In another case, I waited over two weeks for an item, only to be informed after follow-up—that it was out of stock. There was no prior notification or call to inform me about the delay.
4. Additionally, your customer care often assures they will call back after checking with the Jaigaon team but the follow-up rarely happens.
These repeated issues affect customer trust and satisfaction. I sincerely hope you will take this feedback seriously and work on improving communication, inventory updatesand after-sales support.
Thanks🙏
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TGTertoen MJ gaming
So handy!
Getting things delivered straight from India Amazon has been so handy, this app is pretty easy to use, and there are constant updates that keep it running smoothly. Thank you Medhey!🫶🏼
JCJess Cambo
Customer service
Worst customer service
They don’t respond on time
They don’t respond on time
KKyrieebsiwi
Response from developer
We’re really sorry to hear about your experience and truly appreciate your feedback. 🙏 Based on your suggestions... we have now made CS available all round the clocks on watsapp.. Our team is constantly working to improve, and your input helps us do better. If you could share more details at [support: #17343070], we’d love the chance to understand what went wrong and make it right. 💛
