Really?
App hasn’t been updated for 4 years, needs updated to support current iOS 26.
When I search for my zip code, it doesn’t show the Medicap in my town.
👎🏼
When I search for my zip code, it doesn’t show the Medicap in my town.
👎🏼
Issues.
Norwalk location doesn’t show up on the app. There’s no way to change your preferred pharmacy (or that I can find). You can’t add RX info to look up orders that have already been placed.
Very poor search
The zip code search is remarkably poor.
While standing in the Medicap pharmacy I wanted to use the app only found 2 locations that were 25 miles away. Yes I had the address and zip code for the store I was standing in. So I tried other very nearby zip codes none of them found the store I was in.
While standing in the Medicap pharmacy I wanted to use the app only found 2 locations that were 25 miles away. Yes I had the address and zip code for the store I was standing in. So I tried other very nearby zip codes none of them found the store I was in.
location
I added this app and was trying to find the one close to my house but it would not find the one I go too it’s very frustrating
Doesn’t work
I’ve tried unsuccessfully for two months to submit refills using the app and it always says unsuccessful can’t find Rx number but when I call the pharmacy they say they have it.
Location Not Found
Same as other reviews 2 years later. My pharmacy has been around longer than a decade and cannot be found on the app. So frustrating.
Need to update addresses
Don’t like doing this but when I spoke to Jackson he turned it around on me saying that his staff verbally confirmed my address! They did not confirm the address and as a matter of fact it was a tech in training I spoke to that I asked if my meds could be delivered! If (which I am 110% sure she didn’t say my address) she may have asked if my address was still the same. Which I would think they would have a updated address on file because I have to show my ID every single time I drop off and pick up my meds and it is on my ID! She did not at all ask or verbally say my address, so now I get to go a month without my meds that help me function because they sent it to an address that I lived at 15 years ago!
They should be ashamed of themselves for this! I can just suffer for a month that’s fine my issue is now there is 2 prescriptions in the hands of the wrong person or on the streets! That really upsets me! I am totally frustrated that this happened!
I am 100% not the person to blame for this! The techs there are! They told me to call and file a complaint with the post office! I have been on hold for 2 hours now waiting for the post office to answer!
I sure hope whom every got the meds did the right thing and returned it to the post office! I will no longer use Medicap and I definitely will never, ever have my meds delivered because I never want this to happen again! Very frustrated!
They need to do some training over there starting with the first person I spoke to an asked if my meds could be delivered 2 weeks ago!
They should be ashamed of themselves for this! I can just suffer for a month that’s fine my issue is now there is 2 prescriptions in the hands of the wrong person or on the streets! That really upsets me! I am totally frustrated that this happened!
I am 100% not the person to blame for this! The techs there are! They told me to call and file a complaint with the post office! I have been on hold for 2 hours now waiting for the post office to answer!
I sure hope whom every got the meds did the right thing and returned it to the post office! I will no longer use Medicap and I definitely will never, ever have my meds delivered because I never want this to happen again! Very frustrated!
They need to do some training over there starting with the first person I spoke to an asked if my meds could be delivered 2 weeks ago!
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Can’t access.
Keeps telling me that a verification code has been sent but I never receive it and yes I checked my junk mail.
Not a fan
App won’t let me re-order meds unless open refills. I have go to pharmacy and request or call dr to send in prescription. Can’t see status of prescriptions in process/filled. No cost information. Really has provided zero value to me
Only because zero stars is not an option
The barcode scanning does not work. Meds are listed in multiple places making it hard to discern the last Rx. Maybe I just need training. Super disappointed. Picking up the phone to call in refills.
Refill dates
It’d be nice to be notified when it’s time for a refill. Or show when it was last refilled
What happened??
I had my prescriptions listed then went to submit a refill and NOTHING was there!!! I used to love this app but good grief, having to type in all those numbers again 😣. Not good!
Edit. 3/5/2020. All information has disappeared —again. This is ridiculous, having to enter medications a third time. I’m done with this app.
Edit. 3/5/2020. All information has disappeared —again. This is ridiculous, having to enter medications a third time. I’m done with this app.
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No Functionality or Privacy
This app doesn’t really do anything, just like their new website. No matter what I do, the app (and website) won’t show all my medications. There’s no way to tell when you last had a prescription refilled, or how many refills are left on a particular Rx. It doesn’t notify you when your refills are ready for pickup. It doesn’t show any of your order history. It doesn’t even ask me to sign in when I open the app, so if anyone gets hold of my phone, they can open this and see (some of) the medications I take. I’m considering switching to a pharmacy that has a functioning app or website because it’s really frustrating being in the dark about my own medications.
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When ready ?
There is no way to know when RX is ready 😩
Customer Service is Phenomenal
The Pharmacists are wonderful! They’ll go out of their way to help you find an Rx at a great price.
Their prices are the best. I don’t need free gas or reward points like some drug stores offer with higher prices.
Their prices are the best. I don’t need free gas or reward points like some drug stores offer with higher prices.
Can’t delete names!!!
See above!
It’s easy
I like the app because it’s easy to use dashley43
Sign on
Still trying to sign on as new customer. No luck after 3-4 password entry and resets for not working.
Pharmacy not listed
Kinda hard to use the app when it can’t find my pharmacy! When I type in the zipcode
of our local Medicap it doesn’t show up. Very disappointed!
of our local Medicap it doesn’t show up. Very disappointed!
Can locate pharmacy
App cannot locate my local Medicap Pharmacy. I couldn’t create a account on the Medicap application
