Useless
App never loads, reached out to support team who said my app wasn’t up to date but there is no way to update it. Then they stopped replying. Asked for my username to ask the website version but were no help again.
Poor app
I have not been able to access my profile page or my medical information for 18months now not long ago my acc was deleted they say my information wasn’t leaked I have no confidence in that at all.
Multiple issues
Trying to book an appointment through the app and came across a couple of issues. Firstly all my previous appointments, test results, and conditions have disappeared from the app. Secondly when actually trying to book an appointment I am unable to turn on appointment reminders. Tap the toggle and it shows on for half a second before turning off again.
This second issue makes me think that all other issues are to do with the app quality. I have tried to log out, re download etc and still the same results
This second issue makes me think that all other issues are to do with the app quality. I have tried to log out, re download etc and still the same results
Show more
Can’t register to access my reports
Received a message to access my report on this app and tried 10 times to register but after the whole process the app won’t continue after entering PIN number. It just stays on the same screen. So annoying!!
What an awful app
Usually apps are really good and handy.... this one is a nightmare to use. Needs to be rebuilt from scratch.

