Medterra User Reviews

Customer Experience

Positive experience79.5% of reviews
Neutral7.7% of reviews
Negative experience12.8% of reviews

~ Based on 39 written reviews from the US App Store.

What users say

Is Medterra Safe?

Medterra appears safe based on user ratings. AppsHunter Safety Score for Medterra is 96/100.

This assessment is based on 1,085 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
2.4% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 1,085 App Store ratings for Medterra.

Is Medterra Legit?

Medterra appears to be a legitimate app. AppsHunter Legitimacy Score for Medterra is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Login issues

The credentials I use to login to my account via Medterra’s website, does not work for their app (iPhone).

Gummies are A+, app is bad.

Love the gummies, app is very buggy and annoying to use.

Great sleep

The Sound Asleep gummies do wonders in helping me fall asleep. Definitely recommend them.

I sleep deep and wake up rested!

I was surprised how well I sleep and how rested I feel when I get up!

Good retailer, terrible app

Absolutely no reason for this app to exist. It has less functionality than the mobile site. And it nags you with notifications and ads. If it allowed me to easily manage my subscriptions and account information I might consider keeping it, but it can’t even do that right.

Response from developer

Appreciate the honest feedback. You're right that the old app wasn't up to the standard our products deserve. We've rebuilt the Medterra app from the ground up since your review with a much faster, cleaner shopping experience. We'd love for you to give it another try and see if the new version changes your mind. If you run into anything, our team is here at support@medterracbd.com or (800) 971-1288.

Great app great products

As an iOS developer, I can say I have not found many bugs in this app, which is great. Most importantly, the products are top quality.

Response from developer

Coming from a fellow developer, that's great to hear. We've since rebuilt the Medterra app entirely, so the experience should be even better now.

Best night sleep

Cannot sleep without these gummies

My Kind

I absolutely love Medterra. I have tried all the rest. Your is best. I will never buy anything else. Thanks

Response from developer

Glad you love Medterra. The app was recently rebuilt entirely with a smoother shopping experience.

Finally!

I finally found a gummy that works! I love my Sound Asleep! I just wish it was a bit more lower priced! I wait for sales!

Response from developer

Glad you found us. The Medterra app was recently rebuilt with a better shopping experience and new features, so reordering should be even easier now.

Sleep is important!

Sound sleep is good.

Medterra Pain Relief Cream

I use this anywhere I have pain; my neck; my shoulders; my back; my knees. I have been diagnosed as needing a knee replacement, but when I have pain the 1000 ml CBD cream helps right away. I have sciatica in my back and down my leg and this CBD cream helps the pain there too. I can’t be without it.
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Response from developer

So glad the Pain Relief Cream is helping across all those trouble spots. The Medterra app was recently rebuilt from the ground up with a better shopping experience, so next time you reorder, things should feel even smoother.

Excellent Quality and Superior Customer Service

I’ve been using the Pain Cream for years and thankfully have been able to avoid knee replacement surgery. I also suffer from severe Fibromyalgia due to severe trauma from a lumbar back injury and severe auto accident fifty years ago. The cream works so well, immediately after applying just a small amount, I’m able to still work at a job I love. Thank you Medterra.
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Response from developer

Thank you for such a detailed review. We're so glad the Pain Cream has been making a difference. The Medterra app was completely rebuilt recently with a better shopping experience and new features.

Love & Trust Medterra products!

I have been using Medterra products for some time now- I love the quality of their products and the customer service is excellent. I researched companies when I started using CBD and Medterra was always in the top rated brands. Love that I can earn points for discounts. So many great tinctures and gummies- have recommended Medterra to several of my friends.
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Seltzers!

Love the seltzers! Wish we could get just one flavor instead of mixed, the black cherry rocks!

App problems

Will next except my member email. Will not apply free shipping.
Please contact
Thank you.

Love love love!!

Totally LOVE your products!!!

Useless.

The product they sell works great. The app on the other hand won’t even let me login and continuously tells me that my email is wrong or invalid, and when I go to reset the password, even though though it’s correct, it tells me that my account is still invalid but everything works perfectly fine on the website.
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Response from developer

Sorry the app wasn't letting you in. That's not the experience anyone should have. We've completely rebuilt the Medterra app since your review with a new login system and a much smoother overall experience. Give it another shot when you get a chance, and if anything still feels off, our team is here at support@medterracbd.com or (800) 971-1288.

Best Product

Best selection of products at great prices! Everything you need on one website!

Easy to navigate

So easy to obtain what you want. The flow of the app is great!

It’s great product!

I have always stayed away from any controlled substance. I’m a court employee, plus, I have multiple autoimmune disorders and already take a bunch meds. But, these are a great substitute for some three of my meds. Less lag, as system does feel kinda detoxed. Moderation is key. No need to increase dosage either and makes me have a few left over meds in case of another pandemic. lol Helps keep my bp in check, I sleep better, and my kids enjoy a more ‘chill’ mom.
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Response from developer

Really glad our products are working well for you. The Medterra app has been rebuilt from the ground up recently, so the shopping experience is even better now.