Great product, terrible app
This app is constantly crashing or having technical issues. The app refuses to load my subscription so I can make changes. Even the website doesn’t work correctly and neither will update payments properly. It makes it so hard to place orders. Then I’m offered a discount if I try to cancel but this doesn’t help if I need to update my card on file. So frustrating!
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SStasiaMBK
Response from developer
We're sorry, StasiaMBK. Not being able to update your card or manage your subscription is a real problem, and getting offered a discount instead of a fix makes it worse. Our team can update your payment method and make the subscription changes for you. Reach out at support@medterracbd.com or (800) 971-1288 and we'll get it sorted.
Login issues
The credentials I use to login to my account via Medterra’s website, does not work for their app (iPhone).
PPotatoePuppy
Gummies are A+, app is bad.
Love the gummies, app is very buggy and annoying to use.
WWeen9
Great sleep
The Sound Asleep gummies do wonders in helping me fall asleep. Definitely recommend them.
HHelloDC
I sleep deep and wake up rested!
I was surprised how well I sleep and how rested I feel when I get up!
DDranymo
