Great Service
I’v been using Meest for years and it helps me every time I buy smth abroad.
Profile address update
As a user i want to update profile address. When system pre-fills address suggestion i want to be bombarded by error messages that address need to be filled in Ukrainian language
Used to work better
The app doesn’t update and track status. In particular, you pay shipment invoice, it shows paid, and that’s all. It no longer updates status like shipped, delivered. It does not update it even after I receive the package. The shipment record just stuck in the app. You can’t remove or archive it
App periodically doesn’t work
Section payments regularly doesn’t work ( experience on three devices Apple- different times)- >attempts to reach company by phone -gives no result,- as a fact I can’t process payments through app an they give no alternative -> Meest shopping suspending shipping… but not by my fault…
There was period time ago when app was ok… now- not app, not support, not service are good anymore….
There was period time ago when app was ok… now- not app, not support, not service are good anymore….
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Slow and not flexible application, slow service and delay with support response
Application itself is slow, no possibility to adjust initially created shipment. Support is replying in 24 hours and only during business days. To address simple query on parcel, communication is ongoing for 3 days already and it is not solved yet.
Вкрали посилку
Замовив зарядну станцію на оф.сайті в європі. Прийняли з однією вагою, привезли з іншою. Всередині цегла. Їх страхування нічого не відшкодовує. Просто кинули на 600€
Response from developer
Вітаємо! Дуже прикро, що у Вас сталася така ситуація. Для того, щоб ми могли детальніше розібратися у всьому, просимо Вас написати нам на meest.shopping@meest.com або в чат https://t.me/myMeestBot
The worst experience so far
I used to use some other services before for delivery from the US. But this time only meest had an option of buying out. So I gave it a shot.
It took 2 weeks for them to receive the package. After that they’ve lost it and found it only after I created contacted support. Then, when I ordered shipping to Europe, there were extra, hidden fees which I didn’t expect when I made an order.
I would give it 0 if I could. They have messed up in every possible way
It took 2 weeks for them to receive the package. After that they’ve lost it and found it only after I created contacted support. Then, when I ordered shipping to Europe, there were extra, hidden fees which I didn’t expect when I made an order.
I would give it 0 if I could. They have messed up in every possible way
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Нет русского языка
Нет русского языка.
Bug
See a screen with an error:”We could not upload this information.
Internet issues” and refresh button for a couple of days. As mobile version doesn’t work it forces to check shipments via web all the time, which is very uncomfortable. Fix it please
Internet issues” and refresh button for a couple of days. As mobile version doesn’t work it forces to check shipments via web all the time, which is very uncomfortable. Fix it please
Response from developer
Thank you for your feedback! We’re sorry for the inconvenience. Please update the app to the latest version - this usually resolves the loading issue. If the problem persists, contact us at meest.shopping@meest.com with your phone model and iOS version so we can help you fix it.
Сама галіма компанія
Якщо щось трапиться з вашим багажем ця компанія не нестиме відповідальність,1,5 року дурять мене що повернуть кошти 😡😡😡фууу
Poor buggy process of adding a Meest branch to the addresses
The search of Meest branches is terribly hard, the numbers of branches in the list do not match actual numbers. Technical Support is arrogant and unhelpful
Худшая доставка. Не рекомендую
Когда-то я начала пользоваться этой доставкой, и все было отлично. Сейчас же, то задерживают доставку, то теряют товар и не возмещают. Ответ ждать от службы поддержки 30 дней, представьте какие занятые. Я заплатила не малые деньги за доставку. Скатились ниже плинтуса.
professional quick support team
I was impressed by professional quick support… really impressed… my highest grade
Very good shipping company
I had an excellent experience with Meest Shopping! They handled everything quickly and efficiently, providing top-notch service at every step. The process was smooth, and the delivery was fast. I highly recommend them for anyone looking for reliable and fast service.
Very useful app
It’s easy to order anything from online store all over the Europe and USA. I’m glad that support responds quickly. However you have some issues on the platform (like you can’t cancel order from the Shopping option even if you have made it unpurpose, so you need to write to support, also if the order number is too long the number itself doesn’t show any indicator that you have cut it- maybe adding “dots” would be helpful, and the last one is the payment. First you have to add the card to your “saved cards” wallet, than you have to type in one more type all credentials, so what is the point to add it twice? Than you have to select card from “saved” and it’s not going to work probably bcs of cvv. So you need to delete the card and add it again to the “saved” wallet card and repeat filling everything again. It’s probably some bug
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The app does not launch!
The app is not working; on launch, it constantly shows an Internet issue screen. Reinstalling did not help.
App
Works perfectly for me, no issues
App stuck a lot of bugs
App stuck all the time. Issue with a server, data does not uploaded in time from the server. Parcel tracking number doesn’t show actual status and place. From USA to EU more than 1 month.
Відгук
Чому я маю в додатку обовʼязково додавати свою банківську карту?
Два відмова без пояснень
Два рази намагався замовити у додатку товари з каталогу. Відміняють без пояснень. Листи в підтримку не дають толку. Тиждень вже пишуть що їм шкода і все. Краще вже самому купити або нова пошта. Відстой а не сервіс, не раджу.
