Horrible experience
Waste of time . Horrible experience . Paid the money but no doctor called . Toll free number also doesn’t work .
‘Appointments’ option unavailable
I had booked the video appointment via their website and later got an instruction email saying download the app and activate it for the video consultation. I followed all the step but it doesn’t have the appointment option to select and start the consultation.
Report disappear
Found my report disappear in the app after 1 month. Never recommended
Profile update not able to select or type city
In Profile update not able to select or type city blank screen coming. Reported same to chat support as well.
call connectivity and real time updates
i was not able to get consultation on video so i got a suggestion to call the doctor
after the IVR the call gets disconnected
also if the doc is not available for consultation at least inform the patient
after the IVR the call gets disconnected
also if the doc is not available for consultation at least inform the patient
Volume
Volume fluctuate
Regards adding pictures from gallery
Hello we are unable to add pictures from the gallery to the doctor attachments. Please add that feature.
Review
It was my first consultation with Dr Kshama she is really good ….. I would like to recommend my friends and family. The best Doctor
App not responding
App is nit responsive as well your support team
Beat app for doctors consultants
Great ! Booked the appointment, and within an hour completed the consultation and got a prescription !
No response for a concern
Hi had raised a ticket for refund as there was no consultation happened due to unavoidable circumstances as per the app they booked a direct consultation at the hospital but the refund is still not done nor any kind of response is given to my through call or email… no customer care number to check with them nor email reply
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Worst app
Yesterday I booked the online appointment through this app for my daughter. Paid full amount and got the slot of 5.45pm. Waited almost 45 minutes at given time meeting didn’t happened. When I tried for refund, the message is coming past appointment can’t cancel..
Best App for Online Doctor Consultation
I used this app for the first time and It is easy to book consultation with doctor. I got digital prescription as well. Thank you
This app is a life saver!
Due to the pandemic, we were unable to visit the hospital. The whole process was smooth. We got the prescription as soon as the consultation was done ! Thank you.
Ineffective
Paid for a video consultation and it never took place, no reimbursement, and none of the phone numbers work.
Doc did not turn up
The doctors are not joining the video consultation after taking money. This is so pathetic and frustrating
