Mei-lan appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Mei is 68 out of 100 points across 7 verification signals from App Store and developer data.

Mei User Reviews

Name: Mei-lan
Rating: 4.1 (10 reviews)

Mei-lan

Mei-lan Maurits LLC

🎬 Entertainment

🎵 Music

Customer Experience

Positive experience33.3% of reviews

Neutral6.7% of reviews

Negative experience60.0% of reviews

~ Based on 30 written reviews from the US App Store.

Is Mei Safe?

Not enough ratings yet to assess Mei.

Is Mei Legit?

Mei-lan appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Mei is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Impossible to cancel subscription

I’m tech savvy and cannot find a way to cancel the subscription inside the app or on the website. Even the credit card charge does not have a phone number. (I’m canceling because the curated playlist JOY was eliminated)

shduebeb

8 months ago

Love Mei-lan

I love Mei -lan’s music and I appreciate that I can listen to it easily through her app. Thank you!

BlairBubbleQueen

a year ago

Powerful and transformative

I’ve meditated to Mei-lan almost every day since 2020, and I deeply appreciate her wise kind heart and music. My meditations have been much more powerful and transformative listening to her. In my option, she is the best sound healer and meditation teacher/guide on the planet. Couldn’t recommend her app enough 💟🕉️☮️💫

Crystalngratitue

a year ago

Helped me overcome anxiety

This app is full of relaxing, ethereal healing, and beautiful music and mediations. I see people haven’t left many reviews other than bug problems that were fixed awhile back. I love Mei-lan and her beautiful energy, her music and words of love & hope have helped me overcome anxiety and depression and inspired me to express myself. Thank you Mei-lan ❤️

Coyellen

2 years ago

Peaceful Sanctuary for the Soul 🙏

This app is truly a blessing. Mei-lan’s music brings so much peace, healing, and love into my life. It’s a sanctuary where I can reconnect with my heart and find balance. Thank you for creating such a beautiful space for the soul. Thank you ❤️

Dk.88

2 years ago

Healing Journey

I love the new Healing Journey program in this app. It has been such a transformative experience for me. Each activity feels like a gentle guide, helping me connect more deeply with myself and find a sense of calm amidst life’s challenges. I’ve particularly loved the guided reflections and mindfulness exercises, which have become an essential part of my daily routine. Mei-lan’s presence brings such warmth and care to every step of the journey. I can truly say this program has helped me grow in ways I didn’t expect, and I’m so grateful for the peace and clarity it has brought to my life."

GlobalBullReviewer

2 years ago

App No longer functions

Recently use is blocked by white screen about plans and says free version etc but nothing closes that screen. Totally ruined the experience with this

DLNY911

2 years ago

App is not working

Cant add sings to a playlist, can only play one song at a time, and a lot of the buttons dont work

Superduperdave78

2 years ago

Never got the app to work but their payment system worked!

Second time in a year, months apart, money was taken, nothing delivered or worked in the app.

Asredadd

2 years ago

Response from developer

We’re sorry to hear about your unsatisfactory experience, please reach out to our support team on support@mei-lanmaurits.com who are at the ready to help you and have your login rectified to ensure you are able to access the full music sanctuary experience.

App does not work still

This app needs to be completely rebooted. Mei-lan who is doing your app work? Hire someone else, do you see your reviews?

It’s hard to enjoy spiritual enlightenment and pay money for it and your app doesn’t work.

I have screenshots of the issues and I sent them to your customer support. I’m canceling today.

N.Lea

3 years ago

Response from developer

Hi Lea, we apologize for the inconvenience you've faced with the transition to the new Music Sanctuary app. We're actively working through any specific issues directly with customers to identify any bugs and ensure a seamless experience for all users. For your specific assistance, please contact our dedicated customer support at support@mei-lanmaurits.com. Best regards, The Mei-lans Music Sanctuary Team

App hasn’t worked for months

This app has some changes made which created huge issues for a massive chunk of us and now I’ve been unable to access the content or log in for over two months. I have been sending weekly emails begging for help, all I get is that the development team will reach out. They still have not reached out after 2 months! No one will provide a refund and no one will help. I honestly just wanted to listen to the music but I can’t and they do not help you. A really disappointing and unfair experience. I had planned on continuing but after this shocking experience, sadly I actually can’t. I cannot use the app and they don’t seem to care.

Amapk21

3 years ago

Keeps Glitching

I enjoy her music & playlists but many times it doesn’t recognize password randomly or it lately it just glitches and turns off in the middle of a song.

snb_110

3 years ago

App keeps crashing

I love her music and want to keep my subscription, but this app keeps crashing. A song will start playing and after 30 seconds - 1 minute the app will crash. Very unfortunate…

JT_111

3 years ago

Frustrating user experience.

Tom E Mac

3 years ago

Can’t login on app

Love her voice and music, but like others I can’t access my account via the app. I can only login via the website. And I find myself not listening to her as much as I’d like because of this. I emailed her team a few months ago but never heard back.

Unlikely I will be renew my subscription because of this.

VCX2

3 years ago

New App not in harmony

I’d be interested in paying for monthly subscription but the free trial only had about a dozen songs & was not user friendly. I couldn’t find half the songs from previous app that I truly flowed with and don’t recall the titles so wasn’t able to find but two that I happen to know titles. I hope the platform changes soon or one can purchase tracks from iTunes as only found one album.

123MrsM

3 years ago

Response from developer

We apologize that the app didn't align with what you were hoping for. Your insights are crucial for us as they guide improvements aimed at enhancing your experience and that of our soul family. Navigating to your cherished songs should be smooth. As you scroll down the homepage, you'll find sections titled 'All Albums' and 'All Playlists.' Swiping left or right here allows you to explore all Mei-lan’ albums and over 13 custom-curated playlists, encompassing her vast library of songs. Plus, each week we update these playlists with newly created songs, music videos, and meditations as they are created. You can also tap into the 'Library' feature to create your own custom playlists from the extensive song library where all the content is viewable in one list. Please reach out to our support team if you require any further assistance on navigating and finding the songs you cherish. Thank you for your patience and for helping us make the app a sanctuary for all.

Fraud

This app along with zero customer service evokes the opposite peaceful feeling I’m seeking. How do you feel good about taking peoples money and provide them with nothing…literally you can not access the app. But you got my money!

AshHack01

3 years ago

Response from developer

We sincerely apologize for the frustration and inconvenience you've experienced with Mei-lans Music Sanctuary app. Your feedback is deeply valuable to us, and we want to address your concerns promptly. We understand how important it is for our users to have a seamless and peaceful experience while using the app. We regret any inconvenience caused by the issues you encountered, could you please email customer support on support@mei-lanmaurits.com with your specific issue so that we can resolve it as soon as possible for you.

Beautiful app!

This app is so personalized! Everyday it asks you how you feel and will reccomend you a divine playlist for your desired moods. Absolutely stunning design, which perfectly matches Mei- Lan's angelic voice.

Will come back to it every morning to start my day!

soehbi kinobe

3 years ago

Response from developer

Thank you so much for your kind words and enthusiastic support, Soehbi Kinobe! We're delighted to hear that you're enjoying the personalized experience Mei-lans Music Sanctuary offers. It warms our hearts to know that the daily mood recommendations and divine playlists are enhancing your daily routine. We put a lot of effort into designing an app that resonates with the beauty of Mei-Lan's angelic voice, and we're thrilled that it has made a positive impact on your mornings. Your feedback is truly motivating, and we can't wait to continue providing you with a serene and uplifting sanctuary to start each day. Should you ever need anything or have suggestions, feel free to reach out. Here's to many more mornings of harmony and inspiration! Warmest regards, The Mei-lans Music Sanctuary Team

Can’t access my paid profile after the update

After the latest update I’m unable to access the app. I bought it through the App Store on my IPhone. Before it would just automatically log in. Now the app asks me to create an account (which I did, using the same email as my Apple ID) but it just doesn’t recognize my subscription, although I paid and Apple Store says I still have an active subscription.

alisakuchma

3 years ago

Response from developer

We apologize for the inconvenience you've faced with Mei-lans Music Sanctuary app. Your feedback is crucial to us. We're actively addressing the issues to ensure a seamless experience for all users. For specific assistance, please contact our dedicated customer support at support@mei-lanmaurits.com. We value your satisfaction and will work with you to resolve the issue. Best regards, The Mei-lans Music Sanctuary Team

Can’t sign in

I was already subscribed. I loved the app, but have not been able to sign in. It gives me a “please check email or password”. I get It wants me to re-subscribe/ pay for something that I already paid for!

Jess P E