Helpful healing frequencies!
Incredible sounds! So happy!
Having impossible time canceling
Do not download this app the noises are cool, but it won’t let you cancel anywhere obvious I can’t seem to find it
Refund
Like another customer stated, I went to cancel on the day that the trial ended but they had already charged me. There is no way of contacting the company on their website, no refund option on the app and nothing on here to contact them. DO NOT PURCHASE THIS APP. The only way to unsubscribe was going through settings but that was still too late. That’s not ok. Especially when there is no forewarning that they will charge you.
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Was good, but now it’s not working
I bought a years worth of premium that expires in February 2027, but when I try to use the app it has stopped allowing me to use premium features. HELP :(
Can’t Access Account
While I really like the app itself, I’m really disappointed with the customer experience. After not using the app for a few weeks, I tried to log back in and was unable to access my account. My subscription is paid through November, yet it’s prompting me to sign up and pay again.
Unfortunately, I have been unable to find a way to contact customer service directly to resolve the issue. As a result, I have paid for a subscription which I currently cannot use, which has been very frustrating and feels like a waste of money. I hope the company improves its customer support and account recovery process.
Unfortunately, I have been unable to find a way to contact customer service directly to resolve the issue. As a result, I have paid for a subscription which I currently cannot use, which has been very frustrating and feels like a waste of money. I hope the company improves its customer support and account recovery process.
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