Can’t Access Account
While I really like the app itself, I’m really disappointed with the customer experience. After not using the app for a few weeks, I tried to log back in and was unable to access my account. My subscription is paid through November, yet it’s prompting me to sign up and pay again.
Unfortunately, I have been unable to find a way to contact customer service directly to resolve the issue. As a result, I have paid for a subscription which I currently cannot use, which has been very frustrating and feels like a waste of money. I hope the company improves its customer support and account recovery process.
Unfortunately, I have been unable to find a way to contact customer service directly to resolve the issue. As a result, I have paid for a subscription which I currently cannot use, which has been very frustrating and feels like a waste of money. I hope the company improves its customer support and account recovery process.
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Scam
My subscription is prepaid until November (i cancelled the automatic renewal) but the app will not let me use the paid features, even though i have a valid subscription.
Great App
Awesome collection of tools to address any one at a time of the various sleep modes we all need. Need to add ability to set up 3 hours of deep sleep followed by 3 h of healing sleep followed by 2 h of inspirational dreaming for example🙏
Paid subscription stopped working
I loved this app for 2 years until it lost my subscription. Re-linking failed. Buying a second subscription failed. Remove and reinstall didn't fix it. The developer has now been paid for 2 subscriptions that no longer work. No recourse.
Lost access in trial.
I like the app. Through the trial the app went into a loop and I lost access
How do I cancel before I get billed?
Please help
I’ve tried multiple times to regain access. Keeps putting me in a loop to choose a subscription, I already have one selected.
What is going on here??
I want to use the app and cannot get access!!
There is no way to contact the developer on their website or anything linked to the App Store!
Next, I will contact the App Store.
Please advise!!!
Downloaded the app again and try to get access, still gets me into a loop to nowhere!!
How do I cancel before I get billed?
Please help
I’ve tried multiple times to regain access. Keeps putting me in a loop to choose a subscription, I already have one selected.
What is going on here??
I want to use the app and cannot get access!!
There is no way to contact the developer on their website or anything linked to the App Store!
Next, I will contact the App Store.
Please advise!!!
Downloaded the app again and try to get access, still gets me into a loop to nowhere!!
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Keeps asking me for My Apple ID
Pretty sure this app has been hacked and is being used as a vector to try and steal Apple ID passwords
TOTAL SCAM - You will be charged even if you cancel
Don't do the free trial. You'll be charged even if you cancel and they won't refund the $50. SCAM
Scam with limited options- you tube is better
Congratulations, you get charged for a whole year after your free week for basically 20 or so options.
Thanks again corporations - you’ve failed humanity again by lying and stealing people’s money
Thanks again corporations - you’ve failed humanity again by lying and stealing people’s money
Amazing
I’ve literally had insomnia my entire life and this helps me sleep so good. I love this app.
Refund
Well, I did the trial. Cancelled the same day, because I have been burned before. I actually liked the app, but when they still charged me after I cancelled, I will never use it and speak out against this company on every social media platform. Tired of companies doing this. I wrote an email , and of course no response
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Awesome
Very relaxing
Yes
This genuinely free app provides a broad range of frequencies that effectively edit my vibrations. Each one is highly effective.
Charged without free trial
Apple gave me a refund but these guys charged me immediately instead of giving me the free trial I signed up for. So now I will never know if I like it…
RELAXING
It’s GREAT ❤️❤️
Healing frequency sleep sounds
Iam just now getting ahold of the app it’s new to me.
The Big Sleep
What a great app!!!
Finally getting to sleep quickly and deeply. Thank you!
Finally getting to sleep quickly and deeply. Thank you!
Healing sound
Good good
Healingo
I don't see the purpose of this app. I wanted to try this, but I can't even make it past the "how did you find us" option. Seems like on older iPhones this won't work. I'll be deleting it right away.
Not so good
I’d like to cancel and just started
Over charged!
I just signed up and wasn’t even offered a trial. Subscription said $29.99/yr and I was charged over $50!!! Can’t contact the developer at all for a refund.
