A reason not to buy
This app is deeply frustrating. The 90s design is one thing - I can deal with this - but the limitations in setting the unit and the ambiguity in what’s going on without recourse to comparisons of reports undermines the whole offering. I can’t tell you how good the hardware is because the software is so bad…
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YJYermucker Jake
Absolute horsesh’t
Trash application. Do better. We pay enough for the hardware, so we would expect you to offer a decent product.
00x4a.0x50
Poor
I honestly think if the app was improved Mitsi aircon would be industry leading. Can’t access half the features on the app as you can on the physical remote. Very basic app and hard to navigate, not very intuitive! Such a waste for such a big company.
Update: app never updates still misses night mode, air purification, vane L/R control, etc
Very poor.
Update: app never updates still misses night mode, air purification, vane L/R control, etc
Very poor.
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RARandom Annon
Terrible
Like every other review on here, absolutely terrible
EEUJJ
Hopeless
I’ve tried for 2 hours now to connect my heat pump to my local network. If I scan the barcode, app says it's not recognised. I tried entering the MAC and ID manually; nothing happened.
I tried submitting a support request via the app. This advises to add as much detail as possible. Having typed in model numbers (indoor unit and Wi-Fi module) and included the steps I'd tried, the submission page said only up to 255 characters.
How disappointing.
I tried submitting a support request via the app. This advises to add as much detail as possible. Having typed in model numbers (indoor unit and Wi-Fi module) and included the steps I'd tried, the submission page said only up to 255 characters.
How disappointing.
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CCCaptain Crewe






