MELCloud

MELCloud

by Mitsubishi Electric

500 ratings
90 reviews

Details

Released
August 28, 2013
Updated
September 11, 2026

Features

MELCloud screenshot #1 for iPhone
MELCloud screenshot #2 for iPhone
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About

Remotely manage your Mitsubishi Electric air conditioning and heating systems from your phone or tablet. Adjust settings, monitor energy usage, and create custom schedules for effortless home comfort, even when you're away.

✓Real-time system control
✓Voice assistant integration
✓Energy usage monitoring
✓Customizable scheduling
✓Guest access management
✓Scene creation
✓Multi-device and multi-home support
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What's New in MELCloud

1.39.0

September 11, 2026

Minor improvements and updates

User reviews

A reason not to buy

This app is deeply frustrating. The 90s design is one thing - I can deal with this - but the limitations in setting the unit and the ambiguity in what’s going on without recourse to comparisons of reports undermines the whole offering. I can’t tell you how good the hardware is because the software is so bad…
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Absolute horsesh’t

Trash application. Do better. We pay enough for the hardware, so we would expect you to offer a decent product.

Poor

I honestly think if the app was improved Mitsi aircon would be industry leading. Can’t access half the features on the app as you can on the physical remote. Very basic app and hard to navigate, not very intuitive! Such a waste for such a big company.

Update: app never updates still misses night mode, air purification, vane L/R control, etc

Very poor.
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Terrible

Like every other review on here, absolutely terrible

Hopeless

I’ve tried for 2 hours now to connect my heat pump to my local network. If I scan the barcode, app says it's not recognised. I tried entering the MAC and ID manually; nothing happened.

I tried submitting a support request via the app. This advises to add as much detail as possible. Having typed in model numbers (indoor unit and Wi-Fi module) and included the steps I'd tried, the submission page said only up to 255 characters.

How disappointing.
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Developer apps

FAQ

What is MELCloud?

MELCloud is a cloud-based service that allows you to control your Mitsubishi Electric air conditioning and heating systems remotely via your smartphone or tablet. It provides live control, scheduling, and energy monitoring features for enhanced comfort and efficiency.

What Mitsubishi Electric Wi-Fi interfaces are compatible with MELCloud?

MELCloud is compatible with the following Mitsubishi Electric official Wi-Fi Interfaces: PAC-WF010-E, MAC-557IF-E, MAC-567IF-E, MAC-577IF-E, and MAC-587IF-E. These interfaces require installation by a qualified professional.

Can I control multiple Mitsubishi Electric systems with MELCloud?

Yes, MELCloud supports multi-device control, allowing you to manage multiple Mitsubishi Electric systems from a single app. It also offers multi-home support for seamless control across different properties.

Does MELCloud offer energy monitoring?

Yes, MELCloud includes an Energy Monitoring feature that allows you to track and optimize your energy usage for your air conditioning and heating systems. This helps in managing consumption and potentially reducing costs.

How often is MELCloud updated?

The latest version of MELCloud is 1.38.0, and it was last updated on December 4, 2025. Updates typically include new features, performance improvements, and bug fixes to enhance user experience and system reliability.

What is the user rating for MELCloud?

MELCloud has a user rating of 1.8 stars based on 500 ratings. This indicates that a significant portion of users have expressed dissatisfaction, with common themes likely relating to performance or usability issues.

Is MELCloud suitable for children?

MELCloud has an age rating of 4+, meaning it is generally considered suitable for children. However, its primary function is for controlling home climate systems, which is typically managed by adults.

Where can I get help with MELCloud?

For further assistance with MELCloud, you can visit the support section on www.melcloud.com or contact your local Mitsubishi Electric office. They can provide troubleshooting guidance and address any specific issues you may encounter.