Melon User Reviews

Customer Experience

Positive experience53.3% of reviews
Neutral3.3% of reviews
Negative experience43.3% of reviews

~ Based on 30 written reviews from the US App Store.

Is Melon Safe?

Melon - Business Travel appears safe based on user ratings. AppsHunter Safety Score for Melon is 89/100.

This assessment is based on 154 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
0.6% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 154 App Store ratings for Melon.

Is Melon Legit?

Melon - Business Travel appears to be a legitimate app. AppsHunter Legitimacy Score for Melon is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Could use some improvement

The app is functional, works ok for booking and viewing my cooperate bookings. The app itself could benefit from not having to log in every time I open it, biometric login, or an option to stay logged in

Useless app

Its sole purpose is to tease you an waste memory. On your device. Absolutely awful.

This app is basically non-functional

This app doesn’t work. I don’t know how else to put it at this point. Imagine finding a hotel and then deciding you don’t want it. Seems like a typical workflow. And yet with Melon app that is the end of your journey: reset the app and start your search over. My suspicion is that this company is about to go under if basic app maintenance can’t even be performed. You’re losing money guys, fix it.
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Crashes constantly

It took me multiple hours to book one flight because of how many times the app froze. Now trying to change the flight, I’m experiencing the same problems. This app needs fixing immediately

Useless App

My company uses this app. It’s unresponsive and it freezes. The website is not mobile friendly eg attempting to change class from economy to business is a task. Thinking about dropping these clowns.

Never works

The damn thing never works and updates are pointless

Love the chat feature!

Was in a rush and used chat to change my flights. Was great to work with a real person and had a new ticket in a few minutes. Thank You!!

Expensive and Slow

Higher rates than I could get independently and you get a bonus 5 hour layover.

The app is very slow both in app and on website.

It’s like booking travel on your own, except you get extra steps to end up with a worse result.

You can’t book anything

I am really not sure what the point of this app is. You enter your trip details then you are required to “Request Trip”. You cannot select flights or hotels or in fact book anything. Pointless.

Amazing travel app!

Perfect for business travel. Keeps everything organized and is easy to book flights and hotel on.

Redundant notifications and useless booking tools

This app does little more than the airline apps themselves do. Outside of booking a multi leg trip with different airlines, you’re better off using the direct airline app of your choice.

On top of that, are multiple redundant notifications that you can’t turn off. I’ve had this app for five weeks and I’ve had dozens of notifications for “rallies” and “pertussis outbreaks” that show up EVERY SINGLE TIME you open the app. I’m not sure why these notifications even exist, and why you can’t stop them from occurring. Garbage developers and a next to useless app. I wish our company never signed up for this trash service.
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Garbage

All the 5 star written reviews were written at about the same time - probably by employees. It doesn’t work. They’ll waste your time, sell your data, and laugh about it. I can’t get the app to actually work, so my review is limited to the useless process to actually log into the app. The desktop version has a help chat - that does not have log in help as a topic and no real humans or AI on the chat, just dead air like this app.
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Glitchy and too many notifications

I downloaded this app after taking 12 or so trips and I have 100 notifications that I can’t get rid of. Just a red bubble with a huge number annoying the crap out of me, even though I’ve. When I go to the notifications page I can’t delete them. Not to mention my airline apps give me all the same notifications so these are 100% useless.

Also both this app and the website are clunky and way worse than just booking travel direct through the airlines and hotels. Horrible UX and super slow/glitchy.

I can’t wait until my company moves to another app
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Spectacular application!!

Melon is an extraordinary app with all the super features. Great user experience with dynamic UI and best class performance. I smoothly navigated through the booking process and swiftly completed my transaction. I’m very much happy with the overall experience that Melon has.

5 stars service.

I recently used the melon travel for a business trip to California and I must say that I was thoroughly impressed with its features and usability. The app is very user-friendly and has all the necessary tools for planning a successful trip.

One of the things I liked about this app is its ability to provide personalized recommendations based on my interests and travel history. The app also allowed me to book flights, hotels and cars all in one place, which made the process much more convenient.

The app's navigation is intuitive, and I was able to easily find what I was looking for. The app also has a great search feature, which made it easy for me to find specific activities and attractions in the area.

The customer service for the app is also outstanding. Whenever I had a question or issue, the support team was always available to help me out.

Overall, I highly recommend this app for anyone planning a trip. It's a great tool for organizing and booking your travel, and the personalized recommendations make it a standout in the travel app market.
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Loved the app!!

Amazing user experience, great booking tool!!! Got the support I needed, easy to use, can’t wait for more people to try it.

Great

Great user experience! Very well built.

Super user friendly!

Keeps me organized while I’m on the road. And I love the chat!

Best in Biz!

Melon is the tool you are missing!
Thankful for the chat function and the quick response. Love to book independently- but to know I have the support I need when changes are needed are key.

Use Melon- book with Corporate Traveler- you will not be disappointed ❤️

User Friendly/great support

very user friendly app and any troubles you have the support team is wonderful.