Long Time Customer
This is a great credit union !! Great staff & customer service! Always, there when you need them!!
It works… sometimes
Half the time the app doesn’t let me login due to an error with validating my credentials. Sometimes I can close the app and reopen it and it’ll let me login then, so I know that invalid error isn’t right. It’s some kind of glitch or bug. There’s also times where when I open the app it looks like it loads two login screens one on top of the other, and then I can’t login. The login process is buggy, and the Zelle payment option is slow and clunky. It also makes you create a contact for someone when sending them money. I’m pretty sure on the Zelle app, you just need the phone number or email, and that’s it. Overall the app is fine when it works, but it’s slow and it’s buggy. And Membersource needs to get a grip with running maintenance during times when we should be able to access our accounts. The final day of the month before rent is due? Yeah, that seems like the perfect time to run maintenance…
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Nene Michelle
I love it here 💕
Really bad
This app needs a lot of work. I am constantly getting access to my account disabled for no apparent reason. Don’t even bother with this app. Just use the website.
Months of inaccessibility
Used to work fine but have been unable to log on since sometime in January. Have reached out to the bank with concerns regarding how to access my account and they can’t help except to take info and pass it along to the developer. It’s been 3 months and I STILL can’t log on.
I wish this was just a recent issue but every update they’ve done has messed up something else with my ability to log on necessitating a call to the bank to figure out how to get back in. This time is only unique in that it’s been months of lacking access. This is absurd.
I wish this was just a recent issue but every update they’ve done has messed up something else with my ability to log on necessitating a call to the bank to figure out how to get back in. This time is only unique in that it’s been months of lacking access. This is absurd.
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