Merchants Bank of Indiana User Reviews

Merchants Bank of Indiana
Merchants Bank of Indiana
Merchants Bank of Indiana

Customer Experience

Positive experience52.6% of reviews
Neutral21.1% of reviews
Negative experience26.3% of reviews

~ Based on 19 written reviews from the US App Store.

What users say

Is Merchants Bank of Indiana Safe?

Merchants Bank of Indiana appears safe based on user ratings. AppsHunter Safety Score for Merchants Bank of Indiana is 96/100.

This assessment is based on 1,052 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.4% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 1,053 App Store ratings for Merchants Bank of Indiana.

Is Merchants Bank of Indiana Legit?

Merchants Bank of Indiana appears to be a legitimate app. AppsHunter Legitimacy Score for Merchants Bank of Indiana is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t update external accounts for deposit

The app is garbage. Incapable of updating the external accounts to deposit into a money market account, which I would assume should be a pretty basic functionality for a banking app….

Not good for CDs

App is not useful if you only have a CD, as you can only see your current balance. Unlike other banking apps, for some reason they don’t show interest posted each month in the transaction activity section. To see the interest posted, you need to sign in via a browser and then retrieve a detailed report. Not intuitive at all and needed to call to speak with a representative. It makes viewing your monthly interest inconvenient, so if not improved (fixed?) before CD matures, I will likely move funds elsewhere.
May 2025 update: Pleased to report you can now see CD interest in transaction section. Changed to 4 stars. Would have been nice for developers to have posted a response to my review.
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Not good for CDs

The app is not useful if you only have a CD. All you can see is your current balance. Unlike other banking apps, for some reason they don’t show the interest posted each month in the transaction activity section. In order to see the interest posted, you need to sign in to their online site via a browser and then retrieve a detailed report. This was not intuitive at all and needed to call to speak with a representative. It makes viewing your monthly interest very inconvenient, so if it’s not improved (fixed?) by the time my CD matures, I will likely move my funds elsewhere.
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Easy to use, couple of buts

I like the app overall. It’s easy to use and I like the Spendable Money feature.

The use of the iPhone’s Keychain doesn’t seem to work right though. Thankfully it uses biometrics too but it should use the Keychain like other apps do.

A native iPad app would be nice too vs the blown up iPhone app on the iPad.
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Last phone call

Representative was extremely helpful. Please acknowledge her.
TY

Money Transfer

Overall I find the App to be good but transferring money which I mainly use it for does not do a good job regarding transfer date. Coming from the Banking world you should be able to pick the date you want (outside of weekend and bank holidays) and the App should show you what days are available. For example can’t schedule July 3 as a date. Also the calendar could highlight which days are available to transfer so you don’t have to go back and forth picking next days. It’s good that after you pick a date and it’s not available it tells you what the next available date is. Why not just show the dates and avoid multiple steps.
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Mobile deposit is the worst i’ve seen in all banking since 2015

Mobile deposit is almost useless it took me calling the bank multiple times to learn the instructions on the app are not what they actually needed.

Logon is troublesome

keeps crashing and can’t see passwor

Limits

Limit is much too low

All in One loan

great home loan. love the flexibility

Moble deposit

Very interesting hoy you select the command for deposit and the part that I like the most is sign with the last 4 number of the account.
It’s different of the rest bank moble app

Worst

The worst banking system

MBI Mobile Banking App

This a very convenient and easy to use tool for a busy business owner like myself. Works like a charm every time!

Love the convenience but....

I really appreciate the opportunity to use digital banking and remote deposit BUT it if very frustrating that the option to login with the touch option never works!! I have deleted and reinstalled the app several times but it never allows me to utilize the option.

“Greatest Bank App Ever Made”

- Jamie Dimon

Great App

This is a great app for a wonderful local bank!

Chuck Boston

Chuck is the finest banker I’ve worked with!

Merchants is a great Bank thanks to the likes of Rick Belzer and Chuck.

Thanks for the fine service to my small businesses.

Carl Winkler.

Great mobile app!

The Merchants Bank of Indiana app was easy to setup and use! Works great!

Great app!

This app has everything you want from a bank. Mobile check deposit works great, up to date balances, and great Bill Pay features.