Latest version doesn’t work
After installing app it forced me to reset my password for some reason. Entered my info and kept getting an error message that my info couldn’t be found. I have an account, also have the app on my android phone and it works with no issues. Not sure what the problem is with the apple version of the app.
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Love the MEFCU App!
The MEFCU app makes mobile banking incredibly easy, convenient & helpful. Just the right amount of protective features and the ability to remote deposit checks or make payment transfers in seconds is much appreciated.
Glen
I love you dearly, MEFCU.
Happy Valentine’s Day.
Happy Valentine’s Day.
Works fine..
No complaints other than please add a dark mode option.
Faster
I’ll redo my review…after the first few days, it’s much faster. Potentially even faster than the old app. So I’m back to 5 stars.
Response from developer
Thank you!
New Rollout is Slow
The new update does provide a sleeker interface, but everything is so slow now I don’t want to open the app anymore
New version is very slow
I use the mobile app routinely; after the upgrade this past weekend the app has become excruciatingly slow, the ability to call from the home page is gone; can’t seem to find the instant balance feature (maybe it’s gone?) and on and on. I appreciate MEFCU’s attention to security, wish it didn’t come at the expense of convenience
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Needs work…
The app appears more sluggish than the previous version. Wound up setting things up in the browser version and then things worked okay in the mobile version. Can you please offer dark mode for BOTH browser and mobile.
Slow!!
This new app is painfully slow. Everything takes forever to load. The old app was so much faster. This app has become useless.
Needs work…
The app appears more sluggish than previously. Text authentication doesn’t appear to be working. Bill pay… is it opening to some other window we cannot see on mobile? Also, can you please offer dark mode.
Slow!
This new app as of April 2024 is painfully slow to navigate. Everything just takes forever to get through different screens. The old app was MUCH quicker.
Easy & convenient
This is a great banking app. It offers a lot of convenience, and it works well.
Great app
Very easy to use. Has 2-step auth for security.
Allows for facial recognition.
Allows for facial recognition.
LOVE THE CUSTOMER SERVICE TEAM
I love banking on this app. Everything is labeled for convenience! Anytime I have an issue and have to call the customer service line they are always available to help you with whatever you need. Super polite and caring staff! Couldn’t be happier with the mobile banking!
Forced password change without copy and paste
The app won’t let me in without changing my password, and won’t let me copy and paste passwords from my password manager.
Too many bugs
Should have worked out the bugs before launching
Face unlock doesn’t work half the time
Seems like you have to uninstall and reinstall the app just to get face unlock to popup again. It just won’t when you open the app, and if you click the face unlock button nothing happens. Have to type annoying password every time. Cmon. Fix this please.
Easy to use
The Merck FCU is so easy to use.
App login doesn’t work
Uploaded app in May 2020...login is an endless loop of adding your email and phone number in the second screen and after “confirmed” comes up it just takes you back to the login screen. When trying to reset password it asks you the correct security questions, so obviously it did register my account at some point. After reading some reviews from last year with similar login issues, why hasn’t this been fixed. The credit union should have a review posted here with an explanation. Why did I get an email in April 2020 telling me this App was available when it doesn’t work in May 2020 (or ever, going by previous reviews)???
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Fast deposit and easy
Thank you!
