Mermaid Games User Reviews

Customer Experience

Positive experience17.9% of reviews
Neutral4.8% of reviews
Negative experience77.4% of reviews

~ Based on 84 written reviews from the US App Store.

What users say

Is Mermaid Games Safe?

Mermaid Games: Princess Salon appears safe based on user ratings. AppsHunter Safety Score for Mermaid Games is 92/100.

This assessment is based on 2,265 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.5% of ratings point to a safe experience
3.7% of ratings suggest some concerns
7.8% of ratings point to a risky experience

~ Based on 2,265 App Store ratings for Mermaid Games.

Is Mermaid Games Legit?

Mermaid Games: Princess Salon appears to be a legitimate app. AppsHunter Legitimacy Score for Mermaid Games is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too many ads.

Hello. I hate this app so much as there are way too many unnecessary ads. You all need to get this sorted please and thank you. My child is suffering from advert brainrot.

Lixo

Ele é 100% pago

Response from developer

Olá! Agradeço por seu comentário e entendo sua frustração. Queremos que todos os nossos jogadores tenham a melhor experiência possível com o nosso jogo. A decisão de tornar nosso jogo pago foi difícil, mas acreditamos que isso nos permite oferecer uma experiência sem anúncios, com conteúdo de qualidade e atualizações regulares. O custo do jogo é uma maneira de garantir que nossa equipe possa continuar a trabalhar no desenvolvimento e na melhoria do jogo. Todos os recursos, funcionalidades e o suporte ao cliente são melhorados continuamente, e isso é possível graças às contribuições de nossos jogadores que decidiram adquirir o jogo. Entendemos que isso pode não ser ideal para todos, e respeitamos sua opinião. Estamos sempre abertos a feedback e sugestões, então, se houver algo específico que você gostaria de ver no jogo, por favor, não hesite em nos informar. Agradecemos pelo seu apoio e esperamos que você possa reconsiderar seu olhar sobre o nosso jogo. Seu feedback é extremamente valioso para nós enquanto trabalhamos para criar uma experiência excepcional para todos os jogadores. Se você tiver mais perguntas ou preocupações, sinta-se à vontade para entrar em contato. Obrigado!

Только начала играть

Только играть начала меня с игры выкинуло. Второй раз захожу, запрос ПЛАТА. Типо 3 дня играйте дальше платите. Рынок платежей, а не игра похожа на току... И за всё платить за персов,наряды,дома и много чего платить надо! Удалила игру не хочется даже её видишь!!!

Response from developer

Здравствуйте! Большое спасибо за ваш комментарий и за то, что уделили время для обратной связи. Мы очень ценим мнение наших пользователей, и нам искренне жаль слышать, что ваш опыт игры оказался не таким, как вы ожидали. Понимаем, что система монетизации может вызывать недовольство, особенно если она влияет на игровой процесс. Наша цель — создать увлекательный и доступный опыт игры для всех, и мы продолжаем работать над тем, чтобы улучшить взаимодействие. Мы принимаем во внимание ваши замечания о платных элементрах, таких как персонажи, наряды и дома. Наша команда планирует пересмотреть систему, чтобы сделать её более сбалансированной и приятной для всех игроков, а не сосредоточенной только на платежах. Мы понимаем, что немаловажно предоставлять возможность наслаждаться игрой, не испытывая давления из-за необходимости тратить деньги. Пожалуйста, знайте, что ваш опыт важен для нас, и мы будем стремиться к улучшениям, чтобы создать лучшее игровое пространство. Если у вас есть дополнительные предложения или идеи, пожалуйста, не стесняйтесь делиться ими. Надеемся увидеть вас снова в нашей игре, когда будут внесены изменения. Спасибо еще раз за ваше понимание и терпение!

Lixão

Tudo pago péssimo .

Response from developer

Olá! Primeiramente, agradeço por ter tirado um tempo para compartilhar sua opinião. Lamento muito saber que você teve uma experiência negativa com o nosso jogo. Nosso objetivo é proporcionar uma experiência divertida e envolvente para todos os nossos jogadores, e é frustrante ouvir que não conseguimos atender às suas expectativas. Se você puder compartilhar mais detalhes sobre o que especificamente não atendeu às suas expectativas, ficaremos muito gratos. Isso nos ajudará a identificar as áreas que precisam de melhorias. Pode ser um problema técnico, dificuldade em encontrar amigos, insatisfação com a jogabilidade, ou qualquer outra questão que você esteja enfrentando. Sua opinião é extremamente importante para nós e estamos sempre buscando maneiras de aprimorar nosso jogo. Estamos aqui para ajudar e resolver qualquer problema que você tenha encontrado. Além disso, estamos trabalhando em atualizações futuras que visam melhorar a experiência geral do usuário. Por favor, sinta-se à vontade para entrar em contato conosco diretamente através do suporte ao cliente, caso precise de assistência immediate. Agradecemos novamente por seu feedback e esperamos que você nos dê uma nova chance no futuro!

Lixo

É pago

Response from developer

Olá! Agradecemos muito pelo seu feedback. Entendemos que a questão do custo pode ser uma preocupação para muitos jogadores. Gostaríamos de explicar que os preços que estabelecemos para o nosso jogo são para suportar o desenvolvimento contínuo, a manutenção e as atualizações regulares que trazem novas funcionalidades e melhorias para a experiência do usuário. Trabalhamos com uma equipe dedicada de artistas, designers, e programadores que investem uma quantidade significativa de tempo e esforço para criar um jogo divertido e envolvente. Após o lançamento inicial, continuamos a trabalhar para introduzir novos conteúdos, corrigir bugs e atender às sugestões da comunidade. Além disso, oferecemos promoções ocasionais e eventos especiais que podem fornecer oportunidades para adquirir o jogo a preços reduzidos, ou até mesmo gratuitO em determinados períodos. Queremos garantir que todos tenham a chance de experimentar nosso jogo e desfrutar da experiência que oferecemos. Se tiver mais comentários ou sugestões, sinta-se à vontade para compartilhar. A sua opinião é muito importante para nós!

Don’t download game

Hello, if you’re about to download this game, please do not. I got scammed. Everything cost the money and two like Thousand apps. I hate it. Please don’t download. It’s a knock of of Toca. Boca download the real game. It’s better. It doesn’t have ads. It’s better.

Such a rip off

I bought this game and thought it would be fun like Toca Boca or something you have to pay like so much just to get just to get stuff and you guys are just a ripper. How about you guys? How about you guys really fixed your guises game because we wanna play actually cause Toca Boca we have to pay, but they really have some really useful stuff. You guys are just rip off.
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Really you tried to copy Toca Boca, but it’s so bad. I’m not even gonna download

Really🙄

“Cute uwu princess game” turns out bad

⚠️READ BEFORE DOWNLOADING⚠️ So basically, u want to get a game for ur child or something, u come to this app. Because it looks child friendly and free, u decide to get it u go away for a few seconds and ur child is whining that it costs money, u look at it and see that there’s a x button. U click it and say here u go to ur child. Ur child whines again. U ask what’s wrong and they say: “mommy this game only allows you in one place that’s so tiny and useless!” U check and it’s true. U look and there’s only like 7 locations, WhAt A sCaM. Do not get. Pls don’t let ur children down.😢Not like the photos.
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Not good at all!!!

It’s not good at all. It makes you pay for everything and we don’t have that kind of money. Do not download. I mean it looks so great in the pic pictures. I would love to play that kind of game but it doesn’t let me it’s just it’s pretty good I guess but it doesn’t let me play anything literally.

Много доната

Ну в принципе нормально 🙂 но надо донатить сделайте не так много платного !

Response from developer

Здравствуйте! Спасибо за ваш комментарий и за то, что нашли время поделиться своими мыслями. Мы понимаем, что система доната в играх может вызывать разные мнения, и ваше замечание совершенно справедливо. Мы стремимся создать баланс, который позволяет игрокам наслаждаться игрой без необходимости тратить значительные суммы денег, а также предоставляет возможность тем, кто хочет поддержать проект или ускорить прогресс в игре. Мы постоянно работаем над обновлениями и улучшениями, чтобы сделать игровой процесс более увлекательным и доступным для всех. Ваши комментарии очень важны для нас, и мы передадим ваши предложения команде, чтобы они учли их в будущих изменениях. Мы надеемся, что вы продолжите наслаждаться игрой и найдете новые возможности для взаимодействия с ней. Если у вас есть дополнительные предложения или идеи, пожалуйста, не стесняйтесь сообщить нам. Мы всегда открыты к общению и готовы учитывать мнения наших игроков, чтобы сделать игру еще лучше! Спасибо за вашу поддержку и терпение!

This not for me

The reason I rate this one star, because when first join the game.It has VIP pass free trail. And I think there might be ads in games. líkҽ Եհҽ ɾҽѵíҽա αɾҽ sαվíղց Եհҽվ ժօղ'Ե líkҽ íԵ.բíx վօմɾ ճմցs. sԵօթ cօթվíղց օԵհҽɾ líkҽ Եօcα ճօcα. líkҽ ԵհαԵ յմsԵ sԵմթíժ! And this can't be right. If you want you game to fun. You should've put "No Ads" no bugs unless new updates. Or maybe adds some new places. But I want to stop copying other's games!
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Hurry

Great

😡

БОЖЕ УДАЛИТЕ ИГРУ РЕКЛАМУ МЕШАЕТ СМОТРЕТЬ

Response from developer

Привет! Спасибо за ваш комментарий и обратную связь. Мы понимаем, что реклама может быть раздражающей, особенно когда она мешает игровому процессу. Наша команда постоянно работает над улучшением пользовательского опыта, и ваше замечание действительно важно для нас. Реклама в бесплатной игре помогает нам поддерживать и развивать проект, позволяя создавать обновления и новые функции. Тем не менее, мы всегда ищем баланс между тем, чтобы обеспечить доход и не раздражать игроков. Мы рассматриваем различные способы показа рекламы, и ваша обратная связь очень полезна в этом процессе. Если у вас есть конкретные предложения относительно того, как мы можем улучшить ситуацию с рекламой, пожалуйста, поделитесь ими! Возможно, стоит рассмотреть возможность добавления опции, где игроки могут выбрать платный вариант без рекламы. Наша цель — создать игровой опыт, который будет приносить радость и увлечение, поэтому ваши идеи и мнения очень важны для нас. Спасибо, что играете в нашу игру, и мы надеемся, что в будущем ваш опыт станет лучше! Если у вас есть другие вопросы или комментарии, не стесняйтесь писать.

The worst game ever total copy of Toca Boca

So when I download this game, my kid said oh look they’re kissing Yeah when I looked there both naked through a lot and making Most of the items are literally locked and Lucas all money I rated it a one star I don’t knowr why it says two stars you will never download it and when I went inside, there was literally kissing everywhere. My kid is grounded for a year. Do not download this for your kid. Please fix this.
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Hate it

This is the worst game you can’t even go to a house only one day place all the other
places cost money don’t try this game it’s the worst the characters don’t look like Toca Boca characters and they can’t hold the baby’s please fix this creators

Dont play if you dont like to get asked 3 per min. To pay for extra

Really bad , you Always need to pay if you want to play normaly and you cant do anything . You dont have a place without paying and you Need to watch adds if you want good things

Response from developer

Thank you for taking the time to share your feedback. I understand your frustration regarding the frequency of prompts to make purchases in the game, and I truly appreciate you highlighting this. Our goal is always to create a fun and enjoyable experience for everyone, and it seems we've fallen short in your case. We strive to balance the gameplay with monetization in a way that allows players to enjoy the game without feeling pressured to spend money. However, I recognize that it can be overwhelming to see constant reminders of in-app purchases. Your experience is important to us, and we're continuously working on improving the game based on player feedback like yours. Regarding ads, we aim to provide alternative options for players who may not wish to pay. Still, I understand that this can still affect the enjoyment of the game. We envision a game where players can progress without monetary constraints, and your input is essential in guiding our development in a positive direction. Please know that we are listening, and we will consider your comments as we work on future updates. Thank you for your patience and for being part of our gaming community!

I hate this game, no offense, but I hate it😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 😡😡

Literally, I swear all the buildings are locked like every single building is locked. You have to pay for every single building like I swear you have to pay for everything. This game is just no just no never get this game. Never get the game never ever ever get the game never get the game.😡😡😡😡😡😡
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TOO MANY ADDS!!!

There are too many adds, and I couldn’t do anything but sit and move things! Every once and a while it would just sign out for no reason at all.😠🙁

⭐️⭐️⭐️

Idk

Response from developer

Thank you for your feedback! We appreciate you taking the time to share your thoughts. It seems like you may have some uncertainty or mixed feelings about the game, and we completely understand that not every user has the same experience. We strive to create an engaging and enjoyable environment for all players, and your input is invaluable in helping us improve. If you could provide us with a bit more detail about what specific features or aspects of the game you’re uncertain about, we’d love to hear your thoughts. Are there any particular elements of gameplay, graphics, controls, or challenges that you found confusing or unsatisfactory? Your insights could help us address any issues and enhance the experience for not only yourself but for other players as well. Don't hesitate to reach out! We are committed to making the game better and would like to know how we can improve your experience. Thank you once again for your review, and we hope to hear more from you soon! Your feedback truly makes a difference in our development journey.