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Merseyrail

Merseyrail

by Merseyrail

11 ratings
79 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • July 13, 2014
  • October 7, 2026

Features

Developer

Merseyrail
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About

This app provides personalized journey times and real-time status updates for your commute. Set custom alerts and stay informed about any disruptions, making your travel experience smoother and more efficient.

✓Personalized journey times
✓Real-time status updates
✓Custom alerts
✓Apple Watch companion
✓Incident information
Show original description
+1

What's New in Merseyrail

2.5.2

October 7, 2026

Minor content updates.

User reviews

Most RecentHighest RatedLowest Rated

Good but could be great

I like the app and use it daily but it would be so much better if it told you how many carriages each train was so that you can plan your journeys more effectively. Tell us which trains are 8 carriages please so we have a chance of finding a seat. I have also seen people in wheelchairs and others with bikes not getting on trains. Again this could be avoided if you let people plan their journeys effectively!
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Dave AlliDave Alli

Ms

Love using Merseyrail the staff are so helpful definitely know how to help someone with anxiety. trains are clean and on time prices are reasonable
Mjholly1Mjholly1

Response from developer

Hi Mjholly1, Thank you so much for the fantastic 5-star review! We're delighted to hear that our staff helped make your journey a positive experience. It's also great to know you've found our trains clean, reliable and good value. We'll be sure to share your kind comments with the team.

Great

Really been helpful knowing if trains on time or delayed and can see where train is so all good for me.
Mr post itMr post it

Response from developer

Thanks for the fantastic 5-star review! We're so pleased you are enjoying using our app.

Lack of alerts

My only problem with the app is the lack of notifications when there is a problem on one of the lines. There is the option to put in when you normally travel, and the times, which is then supposed to alert you if there is a problem but I’ve never had a notification of any of the issues. If I remember to check the app, it displays off there are problems with the lines. It would be great if you could at least get notification of any disruptions to the lines. Even better would be able to select which lines you want notifications for. The icing on the cake would be to set your normal travel times and stations to get a notification if one of those trains was affected
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DandoSoralDandoSoral

Response from developer

Hi there! Thank you for your detailed feedback, we're happy to look into these problems and provide some help. To troubleshoot this issue, please go to iPhone 'Settings', scroll down to 'Notifications', under 'Notification Style', find the 'Merseyrail' row, tap it and make sure 'Allow Notifications' is toggled on. Once toggled on, further alert settings will appear for you to review. Go back to the app and navigate to the 'My Journeys' page, tap 'Edit' at the bottom of your screen, click 'Enable alerts to be notified of incidents that may affect your regular journeys'. Here you will be able to customise your notification day and time settings. When incidents occur on these days and times, you should be notified in line with how your notification settings in iPhone 'Settings' are applied. Thanks for the suggestion of being able to accept notifications by line and by service - we will pass this feedback on to the relevant team for review. In the meantime, if you need to contact a member of the team to discuss anything in further detail, you can do so here https://help.merseyrail.org/hc/en-gb/requests/new

Inconsistent

Last few weeks the app has not worked so cannot be relied upon, before that the app was good
Philmck1958Philmck1958
See 74 more reviews

FAQ

What does the Merseyrail app do?

The Merseyrail app is designed to be your travel companion, offering personalized journey times and real-time status updates. It aims to make your daily commute seamless and enjoyable by keeping you informed about your travel plans and any potential disruptions.

What are the key features of the Merseyrail app?

Key features include personalized journey times that are instantly available, real-time status updates on incidents affecting your journey, and the ability to set custom alerts for your regular routes. It also offers an Apple Watch companion for convenient access to travel information.

Is the Merseyrail app free to use?

Yes, the Merseyrail app is available for free. There are no in-app purchases or advertisements mentioned, indicating a completely free experience for users.

Who is the Merseyrail app for?

This app is ideal for anyone who uses the Merseyrail network for their daily commute or travel. It's particularly beneficial for those who want to stay informed about their journey in real-time and prefer a personalized travel planning experience.

How does the app help with my commute?

The app simplifies your commute by providing instant, personalized journey times without the need for extensive planning. Real-time updates ensure you are aware of any incidents, and custom alerts can be set to notify you about important information for your specific routes.