Needs a lot of work
The app idea is great but execution is pretty bad. It loads really slowly, and often gets stuck. For example, you could open a module and it’ll load eternally until you leave the app and come back, open the notification center, or control center on your phone. So it requires you to do something outside of the app for it to finally load. This happens probably half the time. Other times, the navigation just loads for too long. In any screen, and especially the modules with quizzes, you need to press next or your answer multiple times just for it to finally work. You could answer a quiz question and it’ll suddenly refresh the same question with the answers rearranged and you have to answer it again. It’s not a big deal but a HUGE miss in UI/UX.
The content is fine I guess, but could also use a lot of work. The text based ones have way too much text - life stories for no reason (they could be condensed a LOT) when they could easily give a short synopsis of the story they want to portray. But I’d rather that than the excessive amount of unskippable videos. Some learning paths are ONLY videos, and some videos are completely redundant (i.e. The Perfect Meta RayBan Display Demo - 3 videos for the same exact content?). The more videos you put in, the less people will care to pay attention. I understand the concern that people will skip the text based portions but there needs to be a balance. No one wants to watch 18 videos in a row when it could easily be explained via text.
The content is fine I guess, but could also use a lot of work. The text based ones have way too much text - life stories for no reason (they could be condensed a LOT) when they could easily give a short synopsis of the story they want to portray. But I’d rather that than the excessive amount of unskippable videos. Some learning paths are ONLY videos, and some videos are completely redundant (i.e. The Perfect Meta RayBan Display Demo - 3 videos for the same exact content?). The more videos you put in, the less people will care to pay attention. I understand the concern that people will skip the text based portions but there needs to be a balance. No one wants to watch 18 videos in a row when it could easily be explained via text.
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Allow me to update my store number!!
Allow me to update my store number!!
They don’t send rewards
They haven’t sent multiple rewards that I’ve earned. I’ve reached out to support and they only responded one time and never responded again, without resolving the issues. They also lied to reps in my store about different things. Not worth downloading, total waste of time.
Do not waste your time you won’t get anything
I’ve seen other reviews here and am glad people are pointing it out, my store has had the same problems. People have earned rewards and meta doesn’t send them, nor do they respond to support tickets. It’s unreal. It’s not worth downloading because they don’t give you the prizes they advertise that you can earn.
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Total scam
So many people participated in a promotion to get some meta glasses and they aren’t giving the prizes to people. There’s no response from support. I’ve reached out multiple times. The promotion had poor communication, and people weren’t ever getting their awards. Multiple people even in my store said they couldn’t get in contact either. The app is buggy and not at all worth the frustration of earning points for prizes you won’t get or can’t redeem points for because they always just say out of stock. I’m genuinely shocked the app still exists with how badly they treat the salespeople.
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