Needs a lot of work
The app idea is great but execution is pretty bad. It loads really slowly, and often gets stuck. For example, you could open a module and it’ll load eternally until you leave the app and come back, open the notification center, or control center on your phone. So it requires you to do something outside of the app for it to finally load. This happens probably half the time. Other times, the navigation just loads for too long. In any screen, and especially the modules with quizzes, you need to press next or your answer multiple times just for it to finally work. You could answer a quiz question and it’ll suddenly refresh the same question with the answers rearranged and you have to answer it again. It’s not a big deal but a HUGE miss in UI/UX.
The content is fine I guess, but could also use a lot of work. The text based ones have way too much text - life stories for no reason (they could be condensed a LOT) when they could easily give a short synopsis of the story they want to portray. But I’d rather that than the excessive amount of unskippable videos. Some learning paths are ONLY videos, and some videos are completely redundant (i.e. The Perfect Meta RayBan Display Demo - 3 videos for the same exact content?). The more videos you put in, the less people will care to pay attention. I understand the concern that people will skip the text based portions but there needs to be a balance. No one wants to watch 18 videos in a row when it could easily be explained via text.
The content is fine I guess, but could also use a lot of work. The text based ones have way too much text - life stories for no reason (they could be condensed a LOT) when they could easily give a short synopsis of the story they want to portray. But I’d rather that than the excessive amount of unskippable videos. Some learning paths are ONLY videos, and some videos are completely redundant (i.e. The Perfect Meta RayBan Display Demo - 3 videos for the same exact content?). The more videos you put in, the less people will care to pay attention. I understand the concern that people will skip the text based portions but there needs to be a balance. No one wants to watch 18 videos in a row when it could easily be explained via text.
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Allow me to update my store number!!
Allow me to update my store number!!
They don’t send rewards
They haven’t sent multiple rewards that I’ve earned. I’ve reached out to support and they only responded one time and never responded again, without resolving the issues. They also lied to reps in my store about different things. Not worth downloading, total waste of time.
Do not waste your time you won’t get anything
I’ve seen other reviews here and am glad people are pointing it out, my store has had the same problems. People have earned rewards and meta doesn’t send them, nor do they respond to support tickets. It’s unreal. It’s not worth downloading because they don’t give you the prizes they advertise that you can earn.
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Total scam
So many people participated in a promotion to get some meta glasses and they aren’t giving the prizes to people. There’s no response from support. I’ve reached out multiple times. The promotion had poor communication, and people weren’t ever getting their awards. Multiple people even in my store said they couldn’t get in contact either. The app is buggy and not at all worth the frustration of earning points for prizes you won’t get or can’t redeem points for because they always just say out of stock. I’m genuinely shocked the app still exists with how badly they treat the salespeople.
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Get points but out of stock?
So you can get tons of points to redeem for stuff like for me I want the gift cards but it’s always out of stock so it feels like a waste of time
Meta Sales Academy
MSA has everything you need, from product info to current news. It’s easy to navigate and rewards you for engagement!
Five stars
This app is easy to use and provides a plethora of great info. Learnings are interesting, games are engaging, and rewards are top tier!
Love MSA!
Best training app I used!
trainings
Incredible product trainings
LOVE IT!
It looks cool and has a lot of great learnings. I love the rewards especially, I am learning and earning ❤️❤️
Give an option to update stores/#
I started my account in my old store few years ago. I was transferred to another store and have try to update my store information on the app but it’s not possible. I even got in a ticket through the app and I haven’t received a single response.. PLEASE GIVE US AN OPTION TO UPDATE STORE NUMBER/ information
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Get points but out of stock?
So you can get tons of points to redeem for stuff like for me I want the gift cards but it’s always out of stock so it feels like a waste of time
I was lied to
I was told if I completed all the meta learning modules I would be able to claim meta glasses with the points I earned along the way. You top out of points below 40k, the glasses require 70k points to claim. It would take a year of daily log in to claim 200 points a day to get the glasses from this point. I doubt I’ll still be with my retailer until then.
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Scamming
They used to offer gift cards for training and are “sold out” of them. Now it’s just random 10 cent Meta promo swag like shirts and portable chargers. I have enough points for almost $50 in gift cards. How Meta could run out of gift card codes is beyond me.
Meta Sales Academy
It‘s awesome!
Great app
Super app for learning everything about Meta!
Love the courses and rewards
I work as an associate at Best Buy and really love having the courses, resources and even Clipz at my fingertips. I can close a Quest or Ray Ban Meta sale better than any product in our store.
Can’t tap on notification bell
Aspect ratio needs to be fixed it is too close to the battery, WiFi indicator at the top right corner. Bring it down lower so we can tap and see our notifications.
Great learning app with fantastic rewards
Great learning app with fantastic rewards
