Fix This App For Your Neck fan unit
You know I just purchased this portable neck fan AC unit off Amazon and I have to say it is a nice unit but it has some serious issues. First of all I live in America and we do not use Celsius here we use Fahrenheit and for some reason, why does the neck fan always want to stay on Celsius mode And does not want to stay on Fahrenheit it does not make any sense getting tired of always have to change it back to Fahrenheit I just updated the unit itself to the latest firmware hoping that it would fix this issue and it does not. I bought this unit because I’m going to be taking a international trip. Thought that having this unit will come in very handy for my trip. Look like I’m gonna have to buy a different unit from a different company. You guys really need to investigate this and seriously fix your app to work properly with your neck unit here in America. I see a loss of reviews on here that other people is also having the same issues with the App does not want to work properly. You guys down there at the company really need to fix your app watch it for all so it can work properly here in America. Let me say this one more time to the company we here in America do not use Celsius for the weather here we use Fahrenheit so investigate this and fix it. It seems like you guys don’t really care about us here in America. All you care about is just taking our money. 😤😤😤😤
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Disappointed
It’s my second device Aice 3 and as soon as I unboxed it and connect to the app, it works for like 15 minutes the it stops working, same with the first one. I don’t know what’s going on, it’s the app ? or the device itself? Like I said it happened the same with first one. Disappointed
Name change needed
It comes to that time of year again where I need to use my Aice. Every year I forget what the app is called. I type in Ranvoo, Aice, Fan, Cooling into the iPhone search and nothing shows. App and device work well, but it would be nice not to resort to Google every time I need control.
AICE LITE
App works really well, device fantastic, only downside I can say is the charging port sits on the collar bone when charging and using, solved on the AICE3 at the back of the neck. I shall leave a review when the AICE3 also arrives in 3 days 🥶
App does not work 100%
While I love the Aice Lite, massively better than my older Coolify, the app doesn’t always work. It connects to my Lite fine but it won’t let me change some settings on the device like indicator light and turning the device off from the app. Last night, after using the Lite, I turned it off from the app (a rare occasion when it did connect) the blue light remained on without any cooling or fan, and by the morning, the it was completely flat. The app needs some updates and I do love the concept and features, just needs some debugging.
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Weather display
Americans don’t understand Celsius. needs to be in Fahrenheit.
Suggestion
Can you consider to have also app for Apple Watch?
Can also add a user manual with explanation for all functions of AICE LITE? Thanks!
Can also add a user manual with explanation for all functions of AICE LITE? Thanks!
Works well for me
Using this with my Rovoo Aice Lite and it works perfectly. Not sure why others are having issues.
Update Bricked My Aice3
My Aice3 neckfan was working fine until I downloaded the new software. Now it suddenly will not turn on or charge. Completely useless now.
App para o Aice 3
É ótimo, mas poderia vir com outras opções de idiomas. Por exemplo: português BR, pois moro no Brasil.
Needs improvement
To the developers. If I check the “Wearing Detection” in the app and then close the app and then re-open the app the “Wearing Detection” is no longer checked.
Also, I have my RENVOO AICE3 set for “F” but when I turn on the AICE3 it show’s temperature in “C”. It will go back to showing the temperature in “F” only when I open the app and click the onscreen display. Then it will show the temperature in “F”.
Please fix these 2 things and then I will give you 5 stars.
Mark
Also, I have my RENVOO AICE3 set for “F” but when I turn on the AICE3 it show’s temperature in “C”. It will go back to showing the temperature in “F” only when I open the app and click the onscreen display. Then it will show the temperature in “F”.
Please fix these 2 things and then I will give you 5 stars.
Mark
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Won’t connect
Launch app, wait for Bluetooth to fail, try again, try again, try again, give up and never use that again
AICE 3
The app is half-baked for the AICE 3. For a device that is, currently, almost $400.00 USD I find this highly unacceptable.
The Bluetooth is constantly on and, the only way to disable it, is to click on “forget this device” as “disconnect” or turning off the AICE 3 will not cut it —yet, my phone’s sounds are still going to the AICE 3.
Additionally, the weather app is not working and neither are notifications on the unit. Setting device to F over C goes back to C every time —the same happens with “language” as it displays Chinese in some instances.
There is much work left to do on this app.
The Bluetooth is constantly on and, the only way to disable it, is to click on “forget this device” as “disconnect” or turning off the AICE 3 will not cut it —yet, my phone’s sounds are still going to the AICE 3.
Additionally, the weather app is not working and neither are notifications on the unit. Setting device to F over C goes back to C every time —the same happens with “language” as it displays Chinese in some instances.
There is much work left to do on this app.
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Firmware update missing for months and support non-responsive
The firmware update feature on the app tells you that your Metaura device firmware needs updating.
Every time you try, it quits on 1.77%.
The support bot said this would be fixed by the end of August 2022.
It is now 10 October 2022. Support emails and WhatsApp messages have simply not been answered.
Would the developer like to provide us with some reassurance here, or have we been conned?
Every time you try, it quits on 1.77%.
The support bot said this would be fixed by the end of August 2022.
It is now 10 October 2022. Support emails and WhatsApp messages have simply not been answered.
Would the developer like to provide us with some reassurance here, or have we been conned?
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OK
The app reliably connects to the device and shows the current status, but for some reason I am often unable to adjust the mode (heat/AI/cool), the temperature, or the fan speed via the controls in the app.
I’m sure the app will get better with future updates, so rating an optimistic 4 stars.
I’m sure the app will get better with future updates, so rating an optimistic 4 stars.
