Buggy and lazy
First off, it appears that the developers have left the “Open in Review Mode” option turned on in the most recent app version. Additionally, it feels rather lazy to have a company as large as this one just take the easy way to develop a website shell instead of an actual mobile app. This type of development just causes bugs and features to not run as expected.
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WHY DOES METLIFE WANT ACCESS TO ALL OF MY PHOTOS!?!?
This app received a poor review because: 1) It has poor functionality, and more importantly,
2) The app requests access TO ALL OF MY PHOTOS!
This is a gross overstep by MetLife and under no circumstances should be required, nor requested, for app usage. It begs the question of how much MetLife values their client's privacy.
2) The app requests access TO ALL OF MY PHOTOS!
This is a gross overstep by MetLife and under no circumstances should be required, nor requested, for app usage. It begs the question of how much MetLife values their client's privacy.
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Crashes
Constantly crashes and doesn’t log me in saying I have to go to their website. Why have an app (multiple) if none of them actually work?! I’m getting fed up with even trying to login on their apps. I should be able to login within a minute or two and it doesn’t even let me login at this point. I do NOT recommend their apps.
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Fire your team
Still a failed app, you still can’t submit absence and most navigation ends up at a white screen.
Revised APP
The Home Screen is blank. No information appears.
Just use the website
The app is the website but with more bugs because it can’t open new tabs. Legitimately just lazy and bad. Why even have an app?
Biometric log in!!!
What happened to biometric login? Are you seriously going to make me type my username and password every single time? It’s far less convenient and less secure. Even the old app had it, get it back!
🤔 What’s the purpose of an app?
Hmm. So if I have to log in every single time vs a FaceId or some other means of staying logged in, what’s the difference between this and the desktop site? Um…none!!! Clown show
Blank login page
I’d give it zero stars if I could. I go to login and it just gives me a blank white page with a feedback button. Useless app
“New App” is just a Website Container
The new update (3.0.56) is just a website in an app-like container with improper text alignment and key missing elements like a Home Screen button. Lazy and terrible update.
Worked until MetLife Pet insurance ruined everything
I’ve never reviewed an app on purpose, but this has been so frustrating that I just had to write my experience. This app worked well until the day I got MetLife Pet insurance through my employer. The app never logged in again after that, and I can only go on the website after many call to MetLife, they shrugged their shoulders. I can view my pet insurance only.
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Terrible redesign
Bring back the old design. The new design is basically just a link to the website and you can’t use Face ID to authenticate or save your login, so every time you open the app you have to login again and go through 2FA again. This app is a step backwards.
Met life let down
Poor app functionality
Interface is slow and buggy
How in the year 2026 are companies still making apps that are this buggy and slow?
Can’t see my HSA BALANCE
Why can’t I see my HSA balance in the app??
App is not working
“Problem loading your profile”
Can’t click anything
App is clean, you can view your polices but when you find an in network doctor or dentist, you can’t click on the information like call. You can’t even print or share your ID cards because it won’t let you click. So I have to legit use the safari app to search up the doctor or practice address and use google to verify the information.
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Doesn’t work
I’ve had this app for about 4 to 6 months and not once has it ever loaded
Disastrous App, doesn’t work most times
Wow! Whoever is in charge of this app development and the whole team should be fired! After login, it tries to load the policies and keeps failing continuously! I have uninstalled and reinstalled but the issue is the same! Sometimes can’t load the profile, sometimes the app it it errors out. What a disaster!
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Can't even login
Like the title app sucks
